a customer of mine has an HP Pavilion 9500 with Windows Vista as a pre installation. She did not make Recovery DVDs. The computer crashed.
I deleted the folder $tfxlog and the blue screen vanished, but now the laptop is booting into a black screen.
I tried to use Recovery DVDs of HP 6820, this didn't work. I tried to use a Windows Recovery DVD to check for errors, which says it is repairing the hard disk, but actually the action lids are off no activity, even if you let it work for 24 hours.
I tried to connect the hard disk to another computer to transfer files and check the hard disk using chkdsk, but there is only one partition shown with no files on it. All partitions are probably hidden.
What to do? Is there a way to display the partitions anyway?
I'd appreciate any help.