Member Avatar for carlaguggino

Hi to everyone!

I'm new on the forum, I'm posting a new thread so I can get some help with my printer.

I bought not long ago an HP CP1515n and It's impossible to make it work with windows 7.

I tried the original drivers, and nothing I get an error.
I tried the original drivers in compatibility mode (windows xp sp2) and nothing the same error.

I tried the ones for vista in HP website.
I tried the generic ones but I can't make the printer, print in color. And I can't get the scanner to work...

HP says on their website that they'll have support late on November... but I think it's going to be longer... so meanwhile if somebody had this problem and fix it... please tell me...

Carla

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  • Latest Post Latest Post by Adamsappleone

Dani AI

Generated

Good follow-up to the thread: a few targeted checks and fixes that often clear Windows 7 problems for HP CP1515n installs, plus a clarification about the scanner mention from and the uninstall/install baseline from .

First, confirm the exact model on the printer label and whether the unit is connected by USB or Ethernet. Network installs (printer has an IP) frequently avoid USB driver conflicts and let Windows offer a more compatible driver automatically. Make sure the OS bitness (x86 vs x64) is matched to the driver chosen.

If the vendor package fails, try HP’s Universal Print Driver (PCL6) or its PCL5/PS variants — those often restore full color where generic drivers do not. For network installs, add the printer as a Standard TCP/IP port using the device IP and then select the UPD. For USB, do a proper driver cleanup before installing any new driver.

Cleaner removal is the key on stubborn systems. Use Print Management (printmanagement.msc) or Devices and Printers -> Print server properties -> Drivers to remove old HP/CP1515 driver packages. From an elevated command prompt, list and remove driver packages with pnputil and restart the spooler:

pnputil -e
pnputil -d oem#.inf   (replace with the actual oem filename from the list)
net stop spooler
net start spooler

Also check and, if needed, clear leftover files in C:\Windows\System32\spool\drivers\w32x86 (or ...\w64) and reboot. On Home editions, use the Print Server Properties dialog because printmanagement.msc may be unavailable.

If color still prints as grayscale, inspect Printing Preferences -> Color Mode and ensure “Print in grayscale” is off; try PCL vs PS drivers to see which passes color correctly. About scanning: confirm the device actually includes a scanner (many CP15xx units are printer-only); if it is an MFP, the full-feature HP package or HP’s scan utility is usually required. Proceed cautiously when removing driver files or registry entries.

Member Avatar for Adamsappleone

Hello Carla,

Try this, if you haven't already;

1. Disconnect the printer from your PC.
2. Remove/Uninstall all printer drivers/software from your PC.
3. You might have to manually remove any HP folders in "C:\Program Files"
4. Reboot your PC to the "Desktop" and then Shut it down.
5. With the PC off, reconnect the printer and turn the PC On.
6. When Windows has loaded and your at the "Desktop" turn the printer "On", Windows 7 should recognize the printer and install the drivers for it.

Now, if that doesn't work try this;

1. You can't use the CD that came with the printer, O/S not supported it says, as you've probably discovered.
2. Download the Vista drivers i.e. 32bit or 64bit version you're running from , you might want to download the Windows 7 drivers also.
3. Right click on the driver and extract the driver to a folder or Desktop.
4. Then go to devices and printers click add printer.
5. Then add your printer manually.
6. Click "Have Disk" for the driver - point it to the folder you extracted the driver to.
7. Print a test page to make sure all is good!

If your using the USB connection don't connect the printer! You need to install the printer 1st by LPT1 so that the driver is on PC. Then connect the usb cable. it will then find the CP1515n dPCL6 driver.

Hope that helps...

Don

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