I work in a small office and we have a network of 5 computers. They were running slow, so we decided to run Malwarebytes Anti-Malware Removal. There were several trojans on each computer, so we removed them. It worked...except on one machine...MINE!
When the program was deleting the files I suddenly got a message saying that my computer was shutting down. It did, then rebooted, and after that I had no internet! I did the network internet troubleshooter and my ISP address came back as 0.00.00 or something like that. I no longer have anything show up under "Network Connections" and if I try to "Create a New Connection," nothing happens.
I thought I would maybe "System Restore." But I get an error message saying "System restore in not available." I tried running the Winsock repair tool that someone suggested and I got a message saying, "winsockxpfix.exe is not a valid Win32 application." I then went into Start-Run-command and entered "netsh int ip reset resetlog.txt" but it said none was present. I then tried "netsh winsock reset catalog" but got the same response.
What do you think went wrong????? How can I get my internet settings back? Can someone please help me? This is so stressful! Thank you!!!