Member Avatar for choirul911

hello everybody
I need for help here...

I have problem wit my PS/2 keyboard and PS/2 mouse (touch pad) after upgrade vista home basic to Win 7 ultimate on every I started my laptop Toshiba M300 32 bit.
Please give me answer for this problems. and thank you

choirul911
surabaya-indonesia

  • 2 Contributors
  • 6 Replies
  • 308 Views
  • 4 Days Discussion Span
  • Latest Post Latest Post by choirul911

Dani AI

Generated

A concise troubleshooting summary for the PS/2 keyboard and internal touchpad problem on a Toshiba Satellite M300 (model PSMD4L-04101L) after an upgrade from Vista to Windows 7. This complements ’s pointer toward Toshiba support and clarifies practical checks and the most reliable fixes that are commonly needed when built‑in input devices stop responding.

Device / firmware checks

  • Confirm whether the devices work in Safe Mode (press F8 at boot). If they work there the problem is almost always driver-related; if they do not, suspect BIOS or hardware.
  • Enter the BIOS/Setup (common keys: F2, F12, Esc or Del) and confirm the internal pointing device and keyboard port are enabled. A BIOS update for the exact Satellite M300 variant can resolve compatibility gaps but should be applied only with the correct file and a full battery/AC connection.

Driver and Windows checks

  • Device Manager is the single best diagnostic: open it (Windows+R → devmgmt.msc), expand “Keyboards” and “Mice and other pointing devices,” and inspect for unknown devices or warning icons. Device Properties → Details → Hardware Ids yields the vendor/device identifiers that make finding the correct driver straightforward.
  • Remove any problematic entries (Uninstall), then Action → Scan for hardware changes or reboot so Windows redetects devices. Install chipset/INF drivers first (PS/2 controller support often comes from the chipset package), then the touchpad driver (Synaptics/ALPS) matched to the hardware IDs; if only Vista drivers exist, install them in compatibility mode.

Notes and cautions

  • Use drivers from the exact model family or from the hardware vendor (chipset/touchpad vendor). BIOS flashing and driver installs carry risk; back up important data and verify the model tag before applying firmware.
  • Non‑genuine or heavily modified Windows builds can block updates or driver installations; for reliable long‑term operation a properly licensed Windows installation is strongly recommended.

Quick command references:

Windows+R
devmgmt.msc
msinfo32

Device Manager hardware IDs and a chipset-first driver install are the most useful diagnostic artifacts to report when seeking further help.

Recommended Answers

All 6 Replies

Member Avatar for caperjack

hi, you need to go to Toshiba website and get win7 drivers for the devices .
check here,you need model and part # should be on the bottom of the laptop

Member Avatar for choirul911

hi, you need to go to Toshiba website and get win7 drivers for the devices .
check here,you need model and part # should be on the bottom of the laptop

I can not find my model on toshiba canada, to just know my spesification ; Toshiba Satellite M300, Model : PSMD4L-04101L, Serial : 68820245W, OS : 32 bit.
there may be other ways and I'm still looking for that information...Thanx

Member Avatar for caperjack

found this but for touch pad it says to use vista driver

Edited by caperjack because: n/a
Member Avatar for choirul911

excuse me, before any further action you should know that, my windows 7 is not original but pirated products, and accompanied her crack.
and the description of the crack I will do a start two times to make active all the devices inside. I am not so proficient with this kind of thing and I'm trying to find a solution to these problems.
thank you for taking the time to casperjack and I really appreciate your help...
I will looking to , maybe can used

Member Avatar for caperjack

im sorry we do not offer help with pirated software, this will be my last post ! ,sorry

Member Avatar for choirul911

I know that casperjack....have nice day...

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.