Member Avatar for jepeters

When I restart my computer it begins to reboot, I see the windows logo and then the screen goes blank. The disc drives won't open and it won't respond, but the computer is on. I tried to start it in safe mode or go back to the last working time, but nothing has worked so far.

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The earlier replies from , and already point to two different troubleshooting tracks: quick display/shell fixes (Task Manager / explorer) and deeper hardware/boot diagnostics. The most useful diagnostic order is: confirm whether the motherboard POST/BIOS output is visible, rule out the physical display path, then move to firmware/OS repair only if POST/BIOS works.

Start with display and hardware checks: verify the monitor has power and use a known-good cable and input (VGA/DVI/HDMI); test the PC with a second monitor or TV; try the monitor on a different computer to rule it out. Inspect connectors for bent pins and confirm the GPU fan(s) spin. If a discrete video card is installed, reseat it or temporarily move the monitor to onboard video (or remove the discrete card). Power down and discharge before touching components; try booting with one RAM module and with nonessential PCI cards/peripherals removed. Note any POST beeps or motherboard status LEDs and consult the board manual for their meanings.

If BIOS/POST is visible but Windows stops after the logo, use recovery/installation media to access Startup Repair or a command prompt: run disk checks and repair tools available for the OS version, and use low-resolution/driver rollback options from recovery when supported. If the system cannot be inspected at BIOS/POST, the problem is almost always hardware (video card, PSU, motherboard, or cabling) rather than a Windows setting.

For data safety and next steps: remove the drive and attach it to another PC or USB enclosure to back up important files before major repairs. If uncertainty remains after these checks, record exact POST behavior (beep pattern, LEDs, which fans run, whether drives spin) for targeted diagnostics or professional repair.

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Member Avatar for nanosani

I assume you're using windows xp with default configuration ....

Can you have the task manager by pressing ctrl alt del .. ? If yes , try end tasking explorer.exe and then starting a new task explorer.exe.

Member Avatar for jepeters

ctrl alt delete doesn't do anything, and every time i go to bios mode the screen shuts off

Member Avatar for itsme_Boxman

When I restart my computer it begins to reboot, I see the windows logo and then the screen goes blank.

Is it a blank screen such as the blackness of your monitor, or a blank screen such as the light blue default microsoft background?

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