WMP Internal application error ha occured

[jus learnin]

This has been happening for a few months now and i have not been able to figure out the solution. Whenever i open up Windows Media Player, a message comes up saying " A internal application error has occured". I have tried to download WMP v.10 and the same thing happens when i open it up. What could be the problem?

[caperjack]

This problem could occur because of Spyware , go on over to the Security section of this fourm and post you problem along with a hijackthis log .
Spyware & Trojans and Other Nasties
,,,,,,,,,,,,,,,,,,,,,,,,
Please Don't post the hijackthis log in this section Thanks .
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Please do this.
Download 'Hijack This!'. HijackThis
Save it in a convenient permanent folder such as C:\HJT\, double click HijackThis.exe, and hit "Scan".

Your copy of HijackThis needs to be in a folder of it's own. When HJT fixes anything, it makes backups of the original files in the folder it is in. Since Temporary folders are emptied now and then (the files are DELETED), it would not be a good idea to have your backups there. Those backups would be VITAL to restoring your system if something went wrong in the FIX process!

1. Please go to you're 'My Documents' folder, right-click and select 'New > Folder' then name the folder 'HJT'.

2. Copy and paste HijackThis.exe to the new folder.

3. Close ALL windows except HJT

4. SCAN with HJT

5. POST the new log in this thread using 'Add Reply'

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO YOUR COMPUTER'S HEALTH

[jus learnin]

I have copied and pasted this thread to the secutity forum along with the hijack log

I didn't see a selection for 'add reply' - so i thought this was the way to move it to the other forum. Let me know if i didn't do this correctly.

[Barb_liera]

Hi, I'm Barbara. I have the same problem as the other guy and I did just what you said, I also have many other problems with my pc, I can't open hotmail from internet explorer, I can't log in msn messenger, for some reason my antivirus stopped working and some other issues, I'm guess ing that I have a virus or something.
Where should I send my hijackthis list??
Thank you

[caperjack]

just above where you clicked to come into this thread ,a small box that reads NEW THREAD , click it and post a brief message about type of problems ,and post you log .

[Barb_liera]

Ok I just did. Thank you

[caperjack]

Ok I just did. Thank you

sorry I missimformed you.I thought you would follow the instructions give to the other poster and go to the section Spyware of this fourm and create a new thread there .thats where they want the hijacklogs to be poated .

[tharmet]

This problem could occur because of Spyware , go on over to the Security section of this fourm and post you problem along with a hijackthis log .
Spyware & Trojans and Other Nasties
,,,,,,,,,,,,,,,,,,,,,,,,
Please Don't post the hijackthis log in this section Thanks .
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Please do this.
Download 'Hijack This!'. HijackThis
Save it in a convenient permanent folder such as C:\HJT\, double click HijackThis.exe, and hit "Scan".

Your copy of HijackThis needs to be in a folder of it's own. When HJT fixes anything, it makes backups of the original files in the folder it is in. Since Temporary folders are emptied now and then (the files are DELETED), it would not be a good idea to have your backups there. Those backups would be VITAL to restoring your system if something went wrong in the FIX process!

1. Please go to you're 'My Documents' folder, right-click and select 'New > Folder' then name the folder 'HJT'.

2. Copy and paste HijackThis.exe to the new folder.

3. Close ALL windows except HJT

4. SCAN with HJT

5. POST the new log in this thread using 'Add Reply'

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO YOUR COMPUTER'S HEALTH

I have the same problem, wmp internal application error, here is my hijackthis logfile:
Logfile of HijackThis v1.99.1
Scan saved at 11:17:10 PM, on 5/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\RunDll32.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Tammy Lee Harmet\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a2\a2guard.exe"
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: >>> FREE PORN GALLERIES <<< - javascript:{document.location='http://sexmaxx.com/freegalleries.htm';}
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://site.ebrary.com.ezproxy.pvc.maricopa.edu/support/plugins/ebraryRdr.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon/asp/cx_tgctlcm.jsp
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-12.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9BFC2253-B9D9-477E-9488-CA450232620D} (BinAg1 Class) - https://fastconnectkitsetup.cox.net/wizlet/CoxNA/static/controls/WebflowActiveX.CAB
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O18 - Protocol: bw+0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {3EB2612B-CF0A-4450-ABB6-F47C731F274E} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\winnt\SvcProc.exe (file missing)
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

thanks

[seaweedy]

i'm new to this site (obviously) and luckily i found this forum that had the exact thread on the same problem as the two people as above. i read all the information and i've downloaded and run the HJT file. and my HJT.txt file looks like this Logfile of HijackThis v1.99.1
Scan saved at 7:42:20 PM, on 28/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\HJT\HijackThis.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.startsearches.net/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.startsearches.net/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.startsearches.net/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.startsearches.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Lee Family\Application Data\Mozilla\Profiles\default\ary0wo00.slt\prefs.js)
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\system32\hp4DD6.tmp
O3 - Toolbar: ReGet Bar - {17939A30-18E2-471E-9D3A-56DD725F1215} - C:\Program Files\ReGetDx\iebar.dll
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"
O4 - HKLM\..\Run: [BigPondCable] "C:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [startkey] C:\WINDOWS\system32\msnmg.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Do&wnload by ReGet Deluxe - C:\Program Files\Common Files\ReGet Shared\CC_Link.htm
O8 - Extra context menu item: Download A&ll by ReGet Deluxe - C:\Program Files\Common Files\ReGet Shared\CC_All.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Microsoft AntiSpyware helper - {9AE7C253-07E9-42B8-9399-F30EBCEF9AF8} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {9AE7C253-07E9-42B8-9399-F30EBCEF9AF8} - (no file) (HKCU)
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: BigPond Broadband Cable Login (bpcService) - Unknown owner - C:\Program Files\Telstra\Cable Login\bpcService.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

can someone please PM me or email me at [e-mail] or just reply here to let me know what do and what not to do with the files.. etc thank you alot

+ great site daniweb!!!!!!!!!!

[Chrono]

Hello i am new to the forum as well. And coincindently, I also have the same problems as the two guys above. Here is my log:

Logfile of HijackThis v1.99.1
Scan saved at 4:56:08 PM, on 6/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\NetPumper\NetPumperIEProxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\NoAds\NoAds.exe
C:\WINDOWS\sfita.exe
C:\PROGRA~1\COMMON~1\fzow\fzowm.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Samsung\Digimax Viewer 2.0\STImgBrowser.exe
C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Harith\My Documents\HJT\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchforit.com/searchbar
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchforit.com/searchbar
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchforit.com/searchbar
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchforit.com/searchbar
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchforit.com/searchbar
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchforit.com/searchbar
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = IDB:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - (no file)
O2 - BHO: Replace Search Ctl - {832BEBED-C3DA-4534-A2C2-B2FFF220C820} - C:\WINDOWS\system32\replaceSearch.dll
O2 - BHO: Cas - {B5F3970B-745E-46AC-B890-E08F69777D80} - C:\WINDOWS\system32\ca2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O2 - BHO: (no name) - {D80C4E21-C346-4E21-8E64-20746AA20AEB} - (no file)
O2 - BHO: CTR - {EE86F11E-08FB-4B20-B175-7726C63DF9E9} - C:\WINDOWS\system32\syscr.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O3 - Toolbar: (no name) - {5AA06644-BC46-4220-A460-47A6EB47C96D} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NetPumper] "C:\Program Files\NetPumper\NetPumperIEProxy.exe"
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteapc32.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NAV CfgWiz] "C:\Program Files\Norton AntiVirus\CfgWiz.exe" /GUID {0D7956A2-5A08-4ec2-A72C-DF8495A66016} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NoAds] "C:\Program Files\NoAds\NoAds.exe"
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [sf] C:\Program Files\sf\sf.exe
O4 - HKCU\..\Run: [sfita] C:\WINDOWS\sfita.exe
O4 - HKCU\..\Run: [fzow] C:\PROGRA~1\COMMON~1\fzow\fzowm.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O4 - HKCU\..\RunOnce: [Deletesearchforit] rundll32.exe advpack.dll,DelNodeRunDLL32 "C:\WINDOWS\system32\SYSsfitb.dll"
O4 - Global Startup: Digimax Viewer 2.0.lnk = C:\Program Files\Samsung\Digimax Viewer 2.0\STImgBrowser.exe
O4 - Global Startup: Firewall Client Connectivity Monitor.LNK = C:\Program Files\Microsoft Firewall Client\ISATRAY.EXE
O8 - Extra context menu item: Download with NetPumper - C:\Program Files\NetPumper\AddUrl.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093719840782
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - http://www.symantec.com/techsupp/activedata/ActiveData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7EF0F07C-2450-4D21-82D8-D8C59E56FC1C}: NameServer = 172.16.0.254
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[PLZZHELP]

sorry I missimformed you.I thought you would follow the instructions give to the other poster and go to the section Spyware of this fourm and create a new thread there .thats where they want the hijacklogs to be poated .

HI I GOT A PROBLEM WITH WMP 10 WHEN I TRY TO BURN AN ERROR MESSAGE COMES UP PLZZZ HELP THE ERROR IS(C00D11CD)ITS BEEN LIKE THIS FOR OVER A MONTH,I EVEN TRYED DELETING WMP10 AND INSTALING WMP 9 BECAUSE I DIDNT HAVE ANY PROBLEMS WITH WMP 9 PLZZZ HELP

[Fitzad]

Quote:

--------------------------------------------------------------------------------
An internal application error has occurred.

CAUSE
This issue may occur if one or more of the Jscript registry key settings are incorrect. This behavior may also occur if the Jscript.dll file is missing or damaged.

RESOLUTION
To resolve this issue, use the following methods in the order that they are presented.

Method 1: Reregister Jscript.dll and Vbscript.dll

1. Click Start, and then click Run.
2. In the Open box, type regsvr32 jscript.dll, and then click OK.
3. Click OK.
4. Click Start, and then click Run.
5. In the Open box, type regsvr32 vbscript.dll, and then click OK.
6. Click OK.

If either of the files do not register as expected, or if you receive an error message, the system file may be missing or damaged. To extract the missing file in Microsoft Windows XP, follow these steps:

1. Click Start, and then click Run.
2. In the Open box, type msconfig, and then click OK.
3. Click Expand File.
4. In the File to restore box, type the name of the file that you want to restore.
5. In the Restore from box, type the path of the Windows XP .cab file where you want to restore the file, or click Browse From to locate the Windows XP .cab file.

Note The Windows XP .cab files are stored in the I386 folder on the Windows XP CD.

6. In the Save file in box, type the path where you want to extract the new file, or click Browse To to locate the folder that you want.
7. Click Expand.
8. In the System Configuration Utility dialog box, click OK. If you are prompted to restart the computer, click Restart.

Open a dialog box that previously experienced the issue that is described in the "Symptoms" section of this article. If the issue recurs, go to the next method.

Method 2: Edit the registry
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb558}\In procServer32

The (Default) value data should contain the following value:

C:\WINDOWS\SYSTEM\JSCRIPT.DLL
If it does not, double-click Default, type C:\WINDOWS\SYSTEM\JSCRIPT.DLL in the Value data box, and then click OK.
4. The ThreadingModel value data should contain the following value:

Both
If it does not, double-click ThreadingModel, and then type Both in the Value data box.
5. Locate the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c261-6ac0-11cf-b6d1-00aa00bbbb558}\In procServer32
6. Repeat steps 3 and 4 to edit this key, and then go to step 7.
7. Locate the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c262-6ac0-11cf-b6d1-00aa00bbbb558}\In procServer32
8. Repeat steps 3 and 4 to edit this key, and then go to step 9.
9. Exit Registry Editor.

--------------------------------------------------------------------------------

*From the Microsoft Knowledge Base Article - 831430