Hello all! PLEASE HELP ME!!!
NOTE: Dell Inspiron 5150 (XP-Home Edition Service Pack1a)
~~~Problem #1 (http://support.microsoft.com/kb/307545/en-us)
I performed the windows update. I restarted and got "\windows\system32\config\system" is missing or corrupt. I searched on your site how to fix the problem by using the Recovery Console. PLEASE NOTE I ONLY DID PART ONE OF THE THREE THAT MICROSOFT SUGGESTED
When I type the first line in the command promt I receive the following message: "C:\Windows>copy c:\windows\system32\config\system c:\windows\tmp\system.bak
--- The system cannot find the file specified." All othe command lines work except for this one. I googled, and found that I should In reading other posts on the same subject, I noted a few which indicated I should use "copy c:\windows\repair\system.bak c:\windows\system32\config\system" (note added *.bak after 1st system) in place of command that wasn't working.
~~~Problem #3 I AM STUMPED
I was able to log onto the system, however I was automatically logged on as an 'owner'. None of my drivers worked. I saw all my software and music files I downloaded (in the 'documents and settings' folder even though i originally saved them to the desktop) but when i tried to open 'My Documents' it said "Access Denied". I re-started and logged on in safemode to be the 'Administrator', but the same 'Access denied' message popped up.
I tried to repair windows XP by running repair from the XP CD and it freezes at the 'Installation has 35 minutes left'- no matter how many times i try to restart setup or how many hours have passed. I can no longer log in through safe mode because it asks me to insert the Windows XP CD to complete installation.
~I called Dell and all tech support told me was that they are going to send me a new hard drive.
~I am told that its possible that windows update downloaded 'firmware'?? for service pack 2
~The local recovery people told me its going to run me about $100 to put my hard drive to a 'slave' to recover my documents
~the local CIT department on campus told me that its possible that a virus masked a password for the 'my documents' folder since i never had password protect enabled when i log onto the system
SO WHAT DO I DO NOW?
Please help me if you have ANY Info!!!. I NEED those Documents in the My Documents folder back!!