Member Avatar for ziyakhan10

This thing started about a month ago.
I tried to burn a dvd but nero wasnt able to and after that my drive wasnt able to detect any dvds.
i can still run cds though.
i tried system restore but to no avail.
config-
HP compaq presario v6715EE
C2D T7700 2.40ghz,
2048 mb ram,
TSST corp dvd rw drive

  • 3 Contributors
  • 2 Replies
  • 78 Views
  • 11 Hours Discussion Span
  • Latest Post Latest Post by Dani_938

Dani AI

Generated

As described the issue, and rightly raised hardware and power as possibilities. Before buying a replacement, isolate software vs hardware with a short, safe checklist. The steps below expand on those suggestions and are ordered so the least-invasive checks come first.

  1. Use Device Manager (devmgmt.msc). If the drive appears, right-click -> Uninstall device, then Scan for hardware changes.
  2. Remove ghosted devices: in a command prompt run set devmgr_show_nonpresent_devices=1 then open Device Manager, View -> Show hidden devices, and uninstall faded DVD/CD entries. Reboot.
  3. Remove problematic filter drivers (backup registry first). In the registry editor, navigate to HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and, if present, delete the UpperFilters and LowerFilters values. Reboot after changes.
  4. Uninstall any third-party burning/filter software completely (use vendor cleanup tools if available). Then retest.

If Windows-independent tests fail, switch to hardware checks: reseat the power/data cable or try another port, or connect the drive in an external USB adapter or another machine. Booting a Linux live USB or Windows PE can confirm whether the drive is recognized outside Windows. If only one disc family works in all environments, the optical pickup or laser assembly is likely failing and replacement is appropriate. Back up the registry and follow manufacturer instructions for any firmware flash — incorrect firmware or registry edits can make things worse. An inexpensive external USB DVD drive is a practical workaround if replacement is needed.

Recommended Answers

All 2 Replies

Member Avatar for caperjack

i say try another dvd drive ,they do die you know

Member Avatar for Dani_938

Check if power is supplied to DVD RW. Try to restart PC with DVD RW attached. If still doesn't work, buy a new DVD RW.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.