I'm running Windows XP SP2 on a Sony VAIO 530J that came a pre-installed internal ITU V.90 56k modem.. I looked at it, it plugs into a PCI slot and it's all in there correctly as far as I know, and it had some numbers on it: 4491A-D1156A1A and Model: D-11561#/A1A. I have no clue what company made this modem as it did not have the company name on the top half, at least.. OK, here's the problem: Windows does not see my modem, it's as simple as that. I look under Device Manager and there are no modems (though there are 2 or 3 "network ports" or "cables" or something like that..). No modems whatsoever. I needed to sign on to AOL (Yes AOL does suck please don't flame me) so I plugged the phone cable into the phone jack in the back of my PC and then into my phone jack, and it could not detect the modem. This is the first time I've ever tried signing onto the net or otherwise using my modem. Never before have I used it successfully. Help would be greatly appreciated!