HI Im desperate.
My dell laptop decided to get a blue screen. Ive had no problems with it either..never even froze. Anyway....I had an xp disc that came with my laptop that wasd suppose to be the solution...only when i opened it, it had a pretty nasty deep scratch. The paper envelope was in perfect condition so apparently it came this way. SO i removed my hardrive and was able to view files on a friends laptop...seemed to be working fine but my account, which is administrator is password protected and windows 7 is denying me access. I only know poeple with windows 7 so this is a problem i think. I decided my best bet was to save and back up my data and then install windows 7 (with a friends disk) and be all set. I did read that windows 7 gives you an option to transfer data before installing. I havent tried this yet because 1 i just read that and 2 im really afraid to screw something up without getting advice. Also, when viewing my hard drive i noticed that it was almost completely full. Could this of been my problem to begin with? would freeing up space on my hard drive and then putting it back in my laptop MAYBE fix the blue screen?? the error says unmountable boot volume. Is this error ever associated with a lack of memory available? Also, I would like to free up space anyway and i bet i will need space to install windows 7...but i dont want to delete anything important. Any advice on what to delete ?? Im not very computer literate but I need to figure this out.... My hard drive has some personal things on it so i cant take it to be fixed by a third party. i think i covered all my questions.. oh ya.. i think the answer to this ? is no butt... if i try and backup files that i dont have access to on windows 7 will it let me back them up without viewing them? and if so.. would this do me any good?
if anyuone can help me I would really appreciate it!!!