0

Dear PP,

Many thanks. I ran the MS DOS instructions as you suggested and first it found that the disk was NTFS, then finally the message came 'Windows found not problems'. After re-booting, the CHECKDISK on I message did not appear. Hopefully all is now well.

As to ESET, I un-installed and re-installed and the icon now appears. We will see if it continues. In the meantime many thanks for your help.

Moggie moonshin

0

In the meantime many thanks for your help.

You're welcome - Happy to help :)

-- I believe that you still need to run the chkdsk I: /x in order to remove the dirty bit setting on the drive. Otherwise, subsequent reboots may experience the same problem....

PP:)

0

Dear PP,

Perhaps you could help me with another problem which has occurred during the course of these changes that I have been making to the system. The Soundmax icon in the System Tray has a red line through it and the message as in the title above. Also clicking the Souncmax icon in the start menu does not start Soundmax.
This appears to be a problem which other people on the web experience and I have tried some of their suggestions to no avail. One was to download a new Soundmax driver, but finding one is another matter. My Motherboard is an ASUSTek P5PE-VM. For some reason I cannot download a new driver from ASUS. Pressing the 'go' button does not work. Any help would be gratefully received.

Moggie Moonshin

0

Dear PP,

Perhaps you could help me with another problem which has occurred during the course of these changes that I have been making to the system. The Soundmax icon in the System Tray has a red line through it and the message as in the title above. . . . .

I'd like to take a step back and double-check a few things:

Please run DDS by sUBs as per the linky below and post the resulting scanlogs for me. (#3 & scroll down to near the end of the link where it says After the initial cleaning)

http://www.daniweb.com/forums/thread134865.html

Post both of those for me and we'll go from there.

Cheers :)
PP

0

Dear PP,

Many thanks for the quick response. I down;loaded DDS and ran it, but no scanlog appeared. I then diabled my ESET security temporarily, and then received the following: Moggie

"UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-11-10.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 11/12/2006 3:26:22 PM
System Uptime: 11/15/2010 12:39:43 PM (8 hours ago)

Motherboard: ASUSTeK Computer Inc. | | P5PE-VM
Processor: Intel(R) Pentium(R) D CPU 2.80GHz | Socket 775 | 2793/200mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 116 GiB total, 71.759 GiB free.
D: is FIXED (NTFS) - 116 GiB total, 115.395 GiB free.
E: is FIXED (NTFS) - 116 GiB total, 116.03 GiB free.
F: is FIXED (NTFS) - 117 GiB total, 111.432 GiB free.
G: is CDROM ()
H: is FIXED (NTFS) - 19 GiB total, 3.561 GiB free.
I: is FIXED (NTFS) - 19 GiB total, 17.867 GiB free.
J: is FIXED (NTFS) - 19 GiB total, 14.113 GiB free.
K: is FIXED (NTFS) - 19 GiB total, 19.083 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1116: 8/18/2010 3:01:14 PM - System Checkpoint
RP1117: 8/19/2010 6:04:00 PM - System Checkpoint
RP1118: 8/22/2010 5:43:49 PM - System Checkpoint
RP1119: 8/23/2010 5:52:26 PM - System Checkpoint
RP1120: 8/24/2010 9:13:13 PM - System Checkpoint
RP1121: 8/25/2010 9:35:50 PM - System Checkpoint
RP1122: 8/27/2010 3:30:16 PM - System Checkpoint
RP1123: 8/28/2010 4:00:53 PM - System Checkpoint
RP1124: 8/29/2010 4:16:52 PM - System Checkpoint
RP1125: 8/30/2010 4:36:07 PM - System Checkpoint
RP1126: 8/31/2010 6:34:03 PM - System Checkpoint
RP1127: 9/1/2010 7:03:31 PM - System Checkpoint
RP1128: 9/4/2010 7:45:05 PM - System Checkpoint
RP1129: 9/5/2010 1:06:56 PM - Restore Operation
RP1130: 9/6/2010 3:30:54 PM - System Checkpoint
RP1131: 9/7/2010 3:33:55 PM - System Checkpoint
RP1132: 9/8/2010 1:41:44 PM - Software Distribution Service 3.0
RP1133: 9/9/2010 2:13:23 PM - System Checkpoint
RP1134: 9/10/2010 3:55:51 PM - System Checkpoint
RP1135: 9/11/2010 7:03:55 PM - System Checkpoint
RP1136: 9/17/2010 3:24:43 PM - System Checkpoint
RP1137: 9/17/2010 11:09:19 PM - Software Distribution Service 3.0
RP1138: 9/19/2010 9:30:11 AM - System Checkpoint
RP1139: 9/19/2010 10:16:09 AM - Removed Microsoft Office 2000 SR-1 Professional
RP1140: 9/19/2010 10:53:21 AM - Installed Microsoft Office 2000 Professional
RP1141: 9/20/2010 1:23:13 PM - System Checkpoint
RP1142: 9/21/2010 1:32:28 PM - System Checkpoint
RP1143: 9/22/2010 5:44:13 PM - System Checkpoint
RP1144: 9/27/2010 11:28:59 AM - Removed Microsoft Office 2000 Professional
RP1145: 9/27/2010 11:36:56 AM - Removed Microsoft Office 2000 SR-1 Disc 2
RP1146: 9/27/2010 2:04:21 PM - Installed Java(TM) 6 Update 21
RP1147: 9/27/2010 2:09:10 PM - Installed Microsoft Office Professional Edition 2003
RP1148: 9/27/2010 2:26:33 PM - Printer Driver Microsoft Office Document Image Writer Installed
RP1149: 9/27/2010 2:46:15 PM - Printer Driver Microsoft Office Document Image Writer Installed
RP1150: 9/27/2010 11:42:25 PM - Software Distribution Service 3.0
RP1151: 9/29/2010 3:37:02 PM - Software Distribution Service 3.0
RP1152: 9/30/2010 4:28:02 PM - System Checkpoint
RP1153: 10/1/2010 4:59:15 PM - System Checkpoint
RP1154: 10/3/2010 12:29:33 PM - System Checkpoint
RP1155: 10/4/2010 1:13:36 PM - System Checkpoint
RP1156: 10/5/2010 1:19:48 PM - System Checkpoint
RP1157: 10/6/2010 1:55:56 PM - System Checkpoint
RP1158: 10/7/2010 2:37:04 PM - System Checkpoint
RP1159: 10/8/2010 4:53:30 PM - System Checkpoint
RP1160: 10/11/2010 5:34:44 PM - System Checkpoint
RP1161: 10/12/2010 5:55:05 PM - System Checkpoint
RP1162: 10/13/2010 6:21:41 PM - System Checkpoint
RP1163: 10/14/2010 3:30:44 PM - Installed Rapport
RP1164: 10/14/2010 4:27:17 PM - Software Distribution Service 3.0
RP1165: 10/15/2010 7:18:25 PM - System Checkpoint
RP1166: 10/16/2010 8:17:57 PM - System Checkpoint
RP1167: 10/17/2010 8:56:30 PM - System Checkpoint
RP1168: 10/18/2010 9:11:39 PM - System Checkpoint
RP1169: 10/19/2010 9:58:29 PM - System Checkpoint
RP1170: 10/20/2010 10:02:47 PM - System Checkpoint
RP1171: 10/21/2010 1:30:19 PM - Removed HP Update.
RP1172: 10/21/2010 6:41:41 PM - Printer Driver hp officejet 5500 series fax Installed
RP1173: 10/21/2010 9:05:12 PM - Printer Driver hp officejet 5500 series fax Installed
RP1174: 10/21/2010 10:30:46 PM - Printer Driver hp officejet 5500 series fax Installed
RP1175: 10/21/2010 10:33:04 PM - Printer Driver hp officejet 5500 series fax Installed
RP1176: 10/22/2010 8:03:51 AM - Printer Driver hp officejet 5500 series fax Installed
RP1177: 10/22/2010 8:04:59 AM - Printer Driver hp officejet 5500 series fax Installed
RP1178: 10/22/2010 8:33:02 AM - Printer Driver hp officejet 5500 series fax Installed
RP1179: 10/22/2010 8:36:46 AM - Printer Driver hp officejet 5500 series fax Installed
RP1180: 10/22/2010 8:39:28 AM - Printer Driver hp officejet 5500 series fax Installed
RP1181: 10/22/2010 8:41:41 AM - Printer Driver hp officejet 5500 series fax Installed
RP1182: 10/22/2010 9:57:31 AM - Printer Driver hp officejet 5500 series fax Installed
RP1183: 10/22/2010 5:27:52 PM - Printer Driver hp officejet 5500 series fax Installed
RP1184: 10/23/2010 10:33:07 AM - Printer Driver hp officejet 5500 series fax Installed
RP1185: 10/23/2010 10:48:48 AM - Printer Driver hp officejet 5500 series fax Installed
RP1186: 10/23/2010 1:58:25 PM - Printer Driver hp officejet 5500 series fax Installed
RP1187: 10/24/2010 8:36:14 AM - Printer Driver hp officejet 5500 series fax Installed
RP1188: 10/24/2010 9:57:04 AM - Printer Driver hp officejet 5500 series fax Installed
RP1189: 10/24/2010 10:37:51 AM - Printer Driver hp officejet 5500 series fax Installed
RP1190: 10/24/2010 3:25:50 PM - Printer Driver hp officejet 5500 series fax Installed
RP1191: 10/25/2010 1:47:03 PM - Printer Driver hp officejet 5500 series fax Installed
RP1192: 10/25/2010 5:01:31 PM - Printer Driver hp officejet 5500 series fax Installed
RP1193: 10/26/2010 12:38:53 PM - Printer Driver hp officejet 5500 series fax Installed
RP1194: 10/26/2010 12:42:10 PM - Printer Driver hp officejet 5500 series fax Installed
RP1195: 10/26/2010 9:49:07 PM - Printer Driver hp officejet 5500 series fax Installed
RP1196: 10/26/2010 9:49:37 PM - Printer Driver hp officejet 5500 series fax Installed
RP1197: 10/26/2010 10:14:04 PM - Printer Driver hp officejet 5500 series fax Installed
RP1198: 10/27/2010 10:22:20 AM - Printer Driver hp officejet 5500 series fax Installed
RP1199: 10/28/2010 10:06:02 AM - Printer Driver hp officejet 5500 series fax Installed
RP1200: 10/28/2010 5:52:59 PM - Printer Driver hp officejet 5500 series fax Installed
RP1201: 10/28/2010 6:51:57 PM - Printer Driver hp officejet 5500 series fax Installed
RP1202: 10/29/2010 10:30:09 AM - Printer Driver hp officejet 5500 series fax Installed
RP1203: 10/29/2010 5:16:50 PM - Printer Driver hp officejet 5500 series fax Installed
RP1204: 10/30/2010 1:11:36 PM - Printer Driver hp officejet 5500 series fax Installed
RP1205: 10/31/2010 9:16:02 AM - Printer Driver hp officejet 5500 series fax Installed
RP1206: 10/31/2010 9:47:28 AM - Printer Driver hp officejet 5500 series fax Installed
RP1207: 10/31/2010 11:26:51 AM - Printer Driver hp officejet 5500 series fax Installed
RP1208: 10/31/2010 11:30:00 AM - Printer Driver hp officejet 5500 series fax Installed
RP1209: 10/31/2010 11:30:18 AM - Printer Driver hp officejet 5500 series fax Installed
RP1210: 10/31/2010 11:30:40 AM - Printer Driver hp officejet 5500 series fax Installed
RP1211: 10/31/2010 1:11:04 PM - Printer Driver hp officejet 5500 series fax Installed
RP1212: 11/1/2010 7:01:38 AM - Printer Driver hp officejet 5500 series fax Installed
RP1213: 11/1/2010 7:35:57 AM - Printer Driver hp officejet 5500 series fax Installed
RP1214: 11/1/2010 2:39:59 PM - Printer Driver hp officejet 5500 series fax Installed
RP1215: 11/1/2010 4:46:07 PM - Printer Driver hp officejet 5500 series fax Installed
RP1216: 11/2/2010 7:49:18 AM - Printer Driver hp officejet 5500 series fax Installed
RP1217: 11/2/2010 9:41:55 AM - Printer Driver hp officejet 5500 series fax Installed
RP1218: 11/2/2010 9:44:08 AM - Printer Driver hp officejet 5500 series fax Installed
RP1219: 11/2/2010 9:47:08 AM - Printer Driver hp officejet 5500 series fax Installed
RP1220: 11/2/2010 8:18:50 PM - Printer Driver hp officejet 5500 series fax Installed
RP1221: 11/3/2010 9:16:59 AM - Printer Driver hp officejet 5500 series fax Installed
RP1222: 11/3/2010 11:59:07 AM - Printer Driver hp officejet 5500 series fax Installed
RP1223: 11/3/2010 12:41:31 PM - Printer Driver hp officejet 5500 series fax Installed
RP1224: 11/3/2010 6:29:18 PM - Printer Driver hp officejet 5500 series fax Installed
RP1225: 11/3/2010 10:27:44 PM - Printer Driver hp officejet 5500 series fax Installed
RP1226: 11/4/2010 7:32:46 AM - Printer Driver hp officejet 5500 series fax Installed
RP1227: 11/4/2010 10:16:27 AM - Printer Driver hp officejet 5500 series fax Installed
RP1228: 11/4/2010 10:20:36 AM - Installed Windows XP KB954708.
RP1229: 11/4/2010 10:21:02 AM - Installed DirectX
RP1230: 11/4/2010 10:22:40 AM - Printer Driver hp officejet 5500 series fax Installed
RP1231: 11/4/2010 12:27:50 PM - Printer Driver hp officejet 5500 series fax Installed
RP1232: 11/4/2010 7:55:57 PM - Printer Driver hp officejet 5500 series fax Installed
RP1233: 11/4/2010 10:22:09 PM - Installed Microsoft Office Outlook Connector
RP1234: 11/5/2010 8:02:58 AM - Printer Driver hp officejet 5500 series fax Installed
RP1235: 11/5/2010 8:09:56 AM - Printer Driver hp officejet 5500 series fax Installed
RP1236: 11/5/2010 9:09:37 AM - Printer Driver hp officejet 5500 series fax Installed
RP1237: 11/5/2010 9:17:04 AM - Printer Driver hp officejet 5500 series fax Installed
RP1238: 11/5/2010 1:34:24 PM - Printer Driver hp officejet 5500 series fax Installed
RP1239: 11/5/2010 3:08:52 PM - Printer Driver hp officejet 5500 series fax Installed
RP1240: 11/5/2010 3:09:20 PM - Printer Driver hp officejet 5500 series fax Installed
RP1241: 11/5/2010 3:11:39 PM - Printer Driver hp officejet 5500 series fax Installed
RP1242: 11/5/2010 8:59:33 PM - Printer Driver hp officejet 5500 series fax Installed
RP1243: 11/6/2010 8:44:21 AM - Printer Driver hp officejet 5500 series fax Installed
RP1244: 11/6/2010 11:47:26 AM - Printer Driver hp officejet 5500 series fax Installed
RP1245: 11/6/2010 12:57:39 PM - Printer Driver hp officejet 5500 series fax Installed
RP1246: 11/6/2010 1:06:13 PM - Printer Driver hp officejet 5500 series fax Installed
RP1247: 11/7/2010 8:25:55 AM - Printer Driver hp officejet 5500 series fax Installed
RP1248: 11/7/2010 2:58:35 PM - Printer Driver hp officejet 5500 series fax Installed
RP1249: 11/7/2010 6:13:24 PM - Printer Driver hp officejet 5500 series fax Installed
RP1250: 11/7/2010 6:14:16 PM - Printer Driver hp officejet 5500 series fax Installed
RP1251: 11/7/2010 6:15:23 PM - Printer Driver hp officejet 5500 series fax Installed
RP1252: 11/7/2010 6:15:39 PM - Printer Driver hp officejet 5500 series fax Installed
RP1253: 11/7/2010 6:15:52 PM - Printer Driver hp officejet 5500 series fax Installed
RP1254: 11/7/2010 6:16:31 PM - Printer Driver hp officejet 5500 series fax Installed
RP1255: 11/7/2010 6:16:50 PM - Printer Driver hp officejet 5500 series fax Installed
RP1256: 11/7/2010 6:44:38 PM - Printer Driver hp officejet 5500 series fax Installed
RP1257: 11/8/2010 11:46:44 AM - Installed HP Product Detection.
RP1258: 11/9/2010 4:22:01 PM - System Checkpoint
RP1259: 11/10/2010 1:47:59 PM - Software Distribution Service 3.0
RP1260: 11/11/2010 4:57:25 PM - System Checkpoint
RP1261: 11/12/2010 4:57:57 PM - System Checkpoint
RP1262: 11/12/2010 8:17:40 PM - Removed Windows Live Sign-in Assistant
RP1263: 11/12/2010 8:18:33 PM - Removed Microsoft Office Outlook Connector
RP1264: 11/13/2010 9:11:27 PM - System Checkpoint
RP1265: 11/14/2010 1:05:01 PM - Removed ESET Smart Security
RP1266: 11/14/2010 2:05:49 PM - Installed ESET Smart Security
RP1267: 11/14/2010 2:17:32 PM - Removed Driver Detective.
RP1268: 11/14/2010 2:17:48 PM - Installed Driver Whiz.
RP1269: 11/14/2010 6:06:45 PM - Configured SoundMAX
RP1270: 11/14/2010 6:07:04 PM - Removed SoundMAX
RP1271: 11/14/2010 9:17:21 PM - Installed Realtek AC'97 Audio
RP1272: 11/14/2010 10:35:26 PM - Update to an unsigned driver
RP1273: 11/14/2010 10:42:58 PM - Update to an unsigned driver
RP1274: 11/15/2010 10:57:58 AM - Restore Operation

==== Installed Programs ======================

32 Bit HP CIO Components Installer
Acronis Migrate Easy
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop Elements 6.0
Adobe Reader 8.2.5
AiO_Scan
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BBC iPlayer Desktop
Bonjour
Britannica 2001 Standard Edition CD-ROM
BufferChm
Chinese Simplified Fonts Support For Adobe Reader 8
Compatibility Pack for the 2007 Office system
Contents
Copy
Corel VideoStudio 2010
CreativeProjects
CreativeProjectsTemplates
CueTour
Destinations
DeviceIO
Director
DocProc
DocumentViewer
Driver Whiz
Drv
DVD Shrink 3.2
Enterprise
ESET Smart Security
EZ Grabber
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
HP Image Zone 4.2
HP Product Detection
HP PSC & Officejet 5.3.B Corporate Edition
HP Software Update
HP Unload DLL Patch
HPSystemDiagnostics
ICA
InstantShare
Intel(R) Extreme Graphics 2 Driver
IPM_V
iTunes
Java Auto Updater
Java(TM) 6 Update 2
Java(TM) 6 Update 21
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
LiveReg (Symantec Corporation)
LiveUpdate 1.6 (Symantec Corporation)
Marvell Miniport Driver
Memories Disc Creator 2.0
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft IntelliPoint 6.2
Microsoft IntelliType Pro 6.2
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Desktop Language Settings
Microsoft Office Converter Pack
Microsoft Office Live Add-in 1.3
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual Keyboard
Microsoft Works 6-9 Converter
MLE
MobileMe Control Panel
Mozilla Firefox (3.6.12)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MTH DCS Consumer Loader V2.10
OpenOffice.org Installer 1.0
overland
Oxford English Dictionary
pdfFactory
PhotoGallery
PolderbitS Sound Recorder and Editor
PrintScreen
PureHD
QFolder
QuickProjects
QuickTime
Rapport
RealPlayer
Realtek AC'97 Audio
Scan
Second Copy 7
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Setup
Share
Sibelius Scorch
Sibelius Scorch (ActiveX Only)
Sibelius Scorch (Firefox, Opera, Netscape only)
SkinsHP1
SoundMAX
Symantec WinFax PRO 10.01
TrayApp
Ulead VideoStudio SE DVD
Unload
VDS10
VIO
WDN4OAK+
WebFldrs XP
WebReg
Windows 7 Upgrade Advisor
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer Clean Up
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Sync
Windows Live Upload Tool
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0
Windows XP Service Pack 3
WordPerfect MAIL
WordPerfect Office X3
WordPerfect OfficeReady

==== Event Viewer Messages From Past Week ========

11/15/2010 11:00:46 AM, error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error 2147749155 (0x80040D23).
11/14/2010 8:59:48 AM, error: Dhcp [1002] - The IP address lease 192.168.0.3 for the Network Card with network address 001731643C98 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
11/12/2010 9:16:41 AM, error: Dhcp [1002] - The IP address lease 192.168.0.2 for the Network Card with network address 001731643C98 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
11/12/2010 8:18:36 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Windows Search service to connect.
11/12/2010 8:18:36 PM, error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
11/12/2010 8:18:35 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
11/12/2010 8:17:47 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
11/12/2010 12:55:57 PM, error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume I:.
11/12/2010 12:55:42 PM, error: DCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.
11/12/2010 12:48:24 PM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not start due to a logon failure.
11/12/2010 12:48:23 PM, error: Service Control Manager [7038] - The ALG service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: Access is denied. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
11/12/2010 12:32:53 PM, error: Print [19] - Sharing printer failed + 1722, Printer WinFax (Photo Quality) share name Printer.
11/11/2010 6:02:39 PM, error: Print [19] - Sharing printer failed + 1722, Printer pdfFactory share name Printer5.

==== End Of File ===========================

0

Dear PP,

I am sorry that I did not realize that there were two logs to send to you. Herewith the second. Moggie


DDS (Ver_10-11-10.01) - NTFSx86
Run by Maurice at 20:53:18.00 on Mon 11/15/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.165 [GMT 0:00]

AV: ESET Smart Security 4.2 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: ESET Personal firewall *enabled* {E5E70D32-0101-4340-86A3-A7B0F1C8FFE0}
FW: AVG Firewall *disabled* {8decf618-9569-4340-b34a-d78d28969b66}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\igfxpers.exe
C:\USBStorage\USBDetector.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SecCopy\SecCopy.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\PSIService.exe
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\WFXSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\WinFax\WFXMOD32.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\WordPerfect Office X3\Programs\wpwin13.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\SearchFilterHost.exe
C:\Documents and Settings\Maurice\My Documents\Downloads\dds.scr
C:\WINDOWS\System32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = hxxp://localhost;*.local
mURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
{555d4d79-4bd2-4094-a395-cfc534424a05}
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Second Copy] "c:\program files\seccopy\SecCopy.exe"
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [DriverFinder] c:\program files\driverfinder\DriverFinder.exe
mRun: [<NO NAME>]
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [USBDetector] c:\usbstorage\USBDetector.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [egui] "c:\program files\eset\eset smart security\egui.exe" /hide /waitservice
mRun: [SoundMax] "c:\program files\analog devices\soundmax\Smax4.exe" /tray
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\maurice\startm~1\programs\startup\bbcipl~1.lnk - c:\program files\bbc iplayer desktop\BBC iPlayer Desktop.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\egui.lnk - c:\program files\eset\eset smart security\egui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Open with WordPerfect - c:\program files\wordperfect office x3\programs\WPLauncher.hta
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/6/7/5/675d28f5-2a8e-4bac-bd9b-ee147f352714/OGAControl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1163364524281
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: {6A0B2AEA-0947-46A2-A914-7B4DD4EF7DB7} = 212.74.112.66,212.74.112.67
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: WinFax PRO IShellExecuteHook: {a213b520-c6c2-11d0-af9d-008029e1027e} - c:\program files\winfax\WfxSeh32.Dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\maurice\applic~1\mozilla\firefox\profiles\piozu78z.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IEFM1&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=IEFM1&q=
FF - component: c:\documents and settings\maurice\application data\mozilla\firefox\profiles\piozu78z.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: c:\documents and settings\maurice\application data\mozilla\firefox\profiles\piozu78z.default\extensions\{ab91efd4-6975-4081-8552-1b3922ed79e2}\plugins\npProductDetectPlugin.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmusicn.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqz9s", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--j6w193g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4a87g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7c0a67fbc", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7cvafr", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kpry57d", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified

============= SERVICES / DRIVERS ===============

R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2010-10-3 59240]
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2010-7-29 115008]
R1 RapportCerberus_19917;RapportCerberus_19917;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\19917\RapportCerberus_19917.sys [2010-10-3 34792]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2010-10-3 169320]
R2 ekrn;ESET Service;c:\program files\eset\eset smart security\ekrn.exe [2010-8-12 810144]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2010-10-3 767208]
R3 PbsAuDrv;PolderbitS Audio Driver;c:\windows\system32\drivers\pbsaudrv.sys [2008-11-24 106768]
S3 cpuz132;cpuz132;\??\c:\docume~1\maurice\locals~1\temp\cpuz132\cpuz132_x32.sys --> c:\docume~1\maurice\locals~1\temp\cpuz132\cpuz132_x32.sys [?]
S3 U6000ALL;U6000 TV Box(ALL);c:\windows\system32\drivers\U6000ALL.sys [2010-1-23 230784]

=============== Created Last 30 ================

2010-11-15 11:33:28 -------- d-----w- c:\docume~1\maurice\applic~1\Easeware
2010-11-15 10:59:09 -------- d-----w- c:\windows\system32\wbem\repository\FS
2010-11-15 10:59:09 -------- d-----w- c:\windows\system32\wbem\Repository
2010-11-15 10:58:55 -------- d-----w- c:\windows\VirtualEar
2010-11-15 10:58:54 -------- d-----w- c:\program files\Analog Devices
2010-11-15 10:58:45 -------- d-----w- c:\program files\Realtek AC97
2010-11-14 21:17:27 -------- d-----w- c:\program files\Realtek AC97(2)
2010-11-14 18:29:27 -------- d-----w- c:\program files\DriverFinder
2010-11-14 16:40:53 98304 ----a-w- c:\windows\system32\hpzjsn01.dll
2010-11-14 16:40:52 258122 ----a-w- c:\windows\system32\hpovst08.dll
2010-11-14 16:40:36 393216 ----a-w- c:\windows\system32\hpzcon12.dll
2010-11-14 16:40:36 196608 ----a-w- c:\windows\system32\hpzcoi12.dll
2010-11-14 16:40:36 139345 ----a-w- c:\windows\system32\hpzlnt12.dll
2010-11-14 14:21:59 -------- d-----w- c:\docume~1\alluse~1\applic~1\UAB
2010-11-14 14:21:55 -------- d-----w- c:\docume~1\maurice\locals~1\applic~1\PC_Drivers_Headquarters
2010-11-14 14:18:18 -------- d-----w- c:\docume~1\alluse~1\applic~1\Driver Whiz
2010-11-14 14:17:49 -------- d-----w- c:\program files\Driver Whiz
2010-11-14 14:06:52 -------- d-----w- c:\docume~1\maurice\locals~1\applic~1\ESET
2010-11-14 14:06:52 -------- d-----w- c:\docume~1\maurice\applic~1\ESET
2010-11-14 14:05:51 -------- d-----w- c:\program files\ESET
2010-11-09 10:24:57 -------- d-----w- c:\program files\Hijack This
2010-11-04 10:31:50 -------- d-----w- c:\documents and settings\maurice\Tracing
2010-11-04 10:19:14 -------- d-----w- c:\program files\Microsoft
2010-11-04 10:18:56 -------- d-----w- c:\program files\Windows Live SkyDrive
2010-11-04 10:15:17 74520 ----a-w- c:\program files\common files\windows live\.cache\2dbc65a41cb7c09\DSETUP.dll
2010-11-04 10:15:17 484632 ----a-w- c:\program files\common files\windows live\.cache\2dbc65a41cb7c09\DXSETUP.exe
2010-11-04 10:15:17 1670936 ----a-w- c:\program files\common files\windows live\.cache\2dbc65a41cb7c09\dsetup32.dll
2010-11-04 10:14:56 1013800 ----a-w- c:\program files\common files\windows live\.cache\217145941cb7c09\WindowsXP-KB954708-x86-ENU.exe
2010-11-04 10:10:29 -------- d-----w- c:\program files\common files\Windows Live
2010-11-03 22:20:32 -------- d-----w- C:\temp
2010-11-03 20:37:27 -------- d-----w- c:\program files\util
2010-11-03 20:36:57 -------- d-----w- c:\program files\Setup
2010-11-03 20:36:54 -------- d-----w- c:\program files\enu
2010-11-03 20:36:53 -------- d-----w- c:\program files\Drivers
2010-11-03 20:36:52 -------- d-----w- c:\program files\common
2010-10-21 19:05:25 606208 ----a-w- c:\windows\system32\hpotscl.dll
2010-10-21 17:39:43 -------- d-----w- c:\program files\common files\HP
2010-10-21 17:37:53 45056 ----a-r- c:\docume~1\maurice\applic~1\microsoft\installer\{457791c5-d702-4143-a7b2-2744be9573f2}\NewShortcut1_5B69D3033CA54B39B5ECE7D051297E77.exe
2010-10-21 11:08:32 -------- d-sh--w- c:\documents and settings\maurice\IECompatCache

==================== Find3M ====================

2010-11-15 20:07:44 1682 --sha-w- c:\windows\system32\KGyGaAvL.sys
2010-09-08 10:17:46 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-09-08 10:17:46 69632 ----a-w- c:\windows\system32\QuickTime.qts
2009-03-23 12:52:30 510464 -c--a-w- c:\program files\MTH DCS Consumer Loader V2.10.msi
2007-09-08 17:45:36 284248 -c--a-w- c:\program files\npmusicn.dll
2005-09-23 10:55:58 23510720 -c--a-w- c:\program files\dotnetfx.exe
2005-09-23 10:20:22 2585872 -c--a-w- c:\program files\WindowsInstaller-KB893803-v2-x86.exe
2005-09-23 10:20:22 1709160 -c--a-w- c:\program files\instmsia.exe
2003-04-22 10:46:52 2719744 ------w- c:\program files\aiodrv.msi
2003-04-22 10:42:04 2588672 ------w- c:\program files\aiosw.msi
2003-04-09 13:13:50 577536 -c--a-w- c:\program files\setup.exe
2003-03-09 21:30:44 184320 ----a-w- c:\program files\hpzscr07.dll
2003-03-09 21:30:44 16352 ----a-w- c:\program files\HPZUCI12.DLL
2003-03-09 21:30:42 274432 ----a-w- c:\program files\hpzglu07.exe
2003-03-09 21:30:42 237568 ----a-w- c:\program files\hpzc3212.dll
2002-09-09 18:48:20 22608 ----a-w- c:\program files\usbprint.sys
2002-09-09 18:48:12 12288 ----a-w- c:\program files\usbmon.dll
2002-09-09 18:48:02 458752 ----a-w- c:\program files\tls704d.dll
2002-09-09 18:47:52 254005 ----a-w- c:\program files\msvcrt.dll
2002-09-09 18:47:44 70656 ----a-w- c:\program files\msvcirt.dll
2002-09-09 18:47:00 212992 ----a-w- c:\program files\hpzpnp07.dll
2002-09-09 18:46:50 49212 ----a-w- c:\program files\hpzjvp01.dll
2002-09-09 18:46:42 249913 ----a-w- c:\program files\hpzjut01.dll
2002-09-09 18:46:32 417849 ----a-w- c:\program files\hpzjpp01.dll
2002-09-09 18:46:24 28722 ----a-w- c:\program files\hpzjlog.dll
2002-09-06 10:54:56 995383 ----a-w- c:\program files\MFC42.DLL

============= FINISH: 20:59:19.18 ===============

0

I am sorry that I did not realize that there were two logs to send to you. Herewith the second.....

No worries - looks like you have been doing a lot lately.

I'm not sure if the soundmax issue is related to anything we've done here. Certainly not the HJT stuff as those were harmless. Though, I didn't see the 04 SMax4PNP.exe in the last log - but if that were the issue, there'd probably be no tray icon at all....

-- Do you have sound?

Open a command prompt and type SC SoundMAX Agent Service >> C:\LogIt.txt Enter and please post the contents of C:\LogIt.txt for me.

There are some minor cleanup / housecleaning issues in the DDS, but we can leave them for later.

PP:)

Edited by PhilliePhan: n/a

0

Dear Phillie P,

Many thanks. I did what you said. I changed the prompt to C:\ and then copied an pasted your text. Nothing happened. I tried it twice more including typing in the text rather than copying. This is an exact copy of the text that I entered.

C:\>SC SoundMAX Agent Service >> C:\LogIt.txt

Yours,

Moggie

0

This is an exact copy of the text that I entered.
C:\>SC SoundMAX Agent Service >> C:\LogIt.txt

Sorry - my fault - it should read; SC QUERY SoundMAX Agent Service >> C:\LogIt.txt

I must've pasted Soundmax agent service over query... geez. I'm getting too old for this :)

If there is no resulting LogIt.txt (though there should be), SC QUERY SoundMAX Agent Service will return the status of the service in question.

Likewise, you can do START > RUN > type SERVICES.MSC and verify proper running that way....

PP:)

0

Dear pp,
The second query - SC QUERY SOUNDmax agent did not work. It returned:

C:\>SC QUERY SoundMAX Agent Service

ERROR, Invalid Option
DESCRIPTION:
SC is a command line program used for communicating with the
NT Service Controller and services.
USAGE:
sc <server> [command] [service name] <option1> <option2>...

The option <server> has the form "\\ServerName"
Further help on commands can be obtained by typing: "sc [command]"
Commands:
query-----------Queries the status for a service, or
enumerates the status for types of services.
queryex---------Queries the extended status for a service, or
enumerates the status for types of services.
start-----------Starts a service.
pause-----------Sends a PAUSE control request to a service.
interrogate-----Sends an INTERROGATE control request to a service
continue--------Sends a CONTINUE control request to a service.
stop------------Sends a STOP request to a service.
config----------Changes the configuration of a service (persistan
description-----Changes the description of a service.
failure---------Changes the actions taken by a service upon failu
qc--------------Queries the configuration information for a servi
qdescription----Queries the description for a service.
qfailure--------Queries the actions taken by a service upon failu
delete----------Deletes a service (from the registry).
create----------Creates a service. (adds it to the registry).
control---------Sends a control to a service.
sdshow----------Displays a service's security descriptor.
sdset-----------Sets a service's security descriptor.
GetDisplayName--Gets the DisplayName for a service.
GetKeyName------Gets the ServiceKeyName for a service.
EnumDepend------Enumerates Service Dependencies.

The following commands don't require a service name:
sc <server> <command> <option>
boot------------(ok | bad) Indicates whether the last boot should
be saved as the last-known-good boot configuratio
Lock------------Locks the Service Database
QueryLock-------Queries the LockStatus for the SCManager Database
EXAMPLE:
sc start MyService

Would you like to see help for the QUERY and QUERYEX commands? [ y | n ]:"
So I ran soundmax.msc and found the message

"Soundmax agent started .. local system"

Yours,

Moggie

0

Dear PP,

Here is some further information. The path for Soundmax is :
C:\Program Files\Analog Devices\Soundmax\SMAgent.exe and the start-up type is automatic.

Yours,

Moggie

0

The second query - SC QUERY SOUNDmax agent did not work.

OK - well, it probably has a different service name. Probably something shorter.
If you want, you can just use sc query ENTER at command prompt to list all the services and find what the abbreviated name is...

But, since you were able to verify that it was set to "automatic" and started, we need to look elsewhere.
I'm not altogether familiar with SoundMAX, but there must be some way to fix this short of re-installing drivers.

Let me see if I can find a Microsoft KB or other info that addresses this.

PP:)

EDIT: Access services again and locate Windows Audio Service and make sure that it is set to Automatic and Started.
Just a thought...

Edited by PhilliePhan: A thought crossed my mind....

0

Dear PP,

It is now Wednesday morning here in the UK. Hence the delay in answering your last post. Windows Audio Service is 'started' and set to automatic

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It is now Wednesday morning here in the UK. Hence the delay in answering your last post. Windows Audio Service is 'started' and set to automatic

No worries - You're probably 5-6 hours ahead of me + I am currently working long and odd hours.... One of the pitfalls of support forums, I suppose.

-- When did this soundmax problem start with regard to what we were trying to do with the other issues?

I'm still digging around - hang in there!

PP:)

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Dear P.P. to be precise is not easy. I believe that this problem with Soundmax started at the same time as the others that e have been discussing. It and these others followed in time after my installation of software for the HP 6110 officejet all-in-one and during the same period of time I was also installing version 8 of Second copy. Incidentally I have had problems with version 8 and have gone back to version 7.

I would try installing new software for Soundmax, but I cannot find any from an official 'Soundmax' sites. There are lots of others which purport to have Soundmax available for download, but you have to subscribe to some general software downloading service first.

Yours,

Maurice

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Dear PP Further reply

I have just looked in the Soundmax Folder. The first 5 subfolders - Demo Help Logs Res and Test are all empty. The only .exe file in Soundmax is is a DLS loader for and the only install file is for Windows 2000 - DDK

Also I have remembered that no so long ago I installed MS Office 2003 in place of Office 2000. There is an MS Outlook file in the current Soundmax folder - odd

Yours,

Maurice

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Dear PP. - Third reply. I also went into Soundmax properties via Devices Manager and it returned 'the device is working properly'. It is manufactured by Analog Systems Inc.

Yours,

Maurice

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I also went into Soundmax properties via Devices Manager and it returned 'the device is working properly'. It is manufactured by Analog Systems Inc.

Hey, Maurice - I was going to ask about Device Manager. Did you try updating the driver via the wizard in Device Manager? I think you can get to this either via "properties" od by RightClicking on the SoundMax entry....
Though, I suspect it may ask for a disc and any online option may fail. But, worth a try nonetheless.

The thing is, you're not getting a message that the driver did not load or any other driver error.... + the service is running.

There is an MS Outlook file in the current Soundmax folder - odd

Odd indeed - Heck, I don't even have a SoundMax folder that I know of.

I would try installing new software for Soundmax, but I cannot find any from an official 'Soundmax' sites. There are lots of others which purport to have Soundmax available for download, but you have to subscribe to some general software downloading service first.

There must be a reputable site out there.
I'm just a bit reluctant to to go the uninstall/reinstall route just yet given the possible problems.

Did you look at START > CONTROL PANEL > SOUND + AUDIO DEVICES > AUDIO TAB > SOUND PLAYBACK ?
Make sure that the Default setting is SoundMAX.

-- You know, it strikes me as annoying that Soundmax or HP (and the like) cannot be bothered to have solid support for what must be fairly common problems... LOL!


PP:)

Edited by PhilliePhan: The Usual. . . .

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Dear PP.

Many thanks; since it is now 23.30 here. I will try your useful suggestions in the morning.

Yours,

Maurice

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Dear PP,

Many thanks. I tried updating the driver via the Device Manager wizard. It asked for a CD (I do not have one to hand and cannot think where one would be) and then I asked it to serch elsewhere. It replied that it "could not find a better match for your hardware than that currently installed".
I also checked AUDIO DEVICES etc and SoundMAX is indeed the default setting for SOUND PLAYBACK

Yours,

Maurice

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I tried updating the driver via the Device Manager wizard.... SoundMAX is indeed the default setting for SOUND PLAYBACK

Well, shoot.... I do not know what to try next. I'm positive that there is a simple solution beyond reinstalling, but I don't know where to find it.

-- Let's look at Device Manager one more time and see if your Plug and Play Software Device Enumerator is functioning properly. Expand "System Devices" to find it.

-- I reckon you could try installing SoundMAX Integrated Digital HD Audio 6.10.1.5860 and see if that clears things up. In a perfect world, it should reset everything.... 'Course we live in a far from perfect world.....

Cheers :)
PP

Edited by PhilliePhan: Fixed Linky

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The Plug and play software device enumerator is working fine. I then downloaded Soundmax.....5860. I am running Windows XP of course. Unfortunately when I tried to install, I got the message "Installation failed. The operating system is not supported by this software". I then looked at the ReadMe file and found the following. I am not sure what to make of it. Since it is now 23.20 here, I am just off to bed. Yours, Maurice


"--Note 2: On Windows XP/2000 (early versisn of 2003) you need to install a QFE to allow an HD Audio driver
to installation. This QFE is made available by Microsoft, and it is required to update Operating
System components before installing the audio driver. The QFE contains the required files and a
readme which outlines installation procedure. This QFE and these files are distributed by Microsoft
only, please contact them directly if you need to get them.

Note 3: Microsoft(R) DirectX 9.0 or later is required


INSTALLATION AND REMOVAL INSTRUCTIONS:


Installation or Update of Analog Devices SoundMAX Audio Driver

Note 1: It is always best to remove any previously installed SoundMAX driver from the system
before installing a new driver.

Note 2: On XP/2000/2003 Operating systems if Windows detects the audio device hit Cancel then proceed to Step 1.


1. Browse to the SoundMAX driver files location and double click setup.exe

2. When installing,the SoundMAX Install dialog box appears. In the dialog box, press Next.
When upgrading or reinstalling, "Setup Type" dialog box appears. In the dialog box, select "Reinstall or
Upgrade" radio button, then press Next.

3. Click on the Next and OK prompts as they appear.

4. Windows XP/2000/2003: Reboot the system to complete the installation.


Removal of Analog Devices SoundMAX Audio Driver

1. Click on Start -> Settings -> Control Panel or click on Start -> Control Panel (depending on OS).

2. Double-click on the Add/Remove programs icon.

3. Click on SoundMAX driver item from the list.

4. Click Change/Remove. (A dialog box appears). In the dialog box, select Remove all and then press Next.

5. Reboot the system to fully uninstall the drivers.


UNATTENDED (SILENT) INSTALLATION INSTRUCTIONS

Unattended installations use an Install Shield Silent Response File (setup.iss)
to provide user input.


Running an Unattended (Silent) Installation

1. Run SETUP.EXE as described in the installation section above, but with
the -s parameter from the command line (From the task bar, click on Start -> Run).

2. In the Run dialog box, type X:\path\setup -s (where X is the path to the SoundMAX driver files)

NOTE: When running an installation in silent mode, no messages are displayed.
Instead, a log file (typically named Setup.log) captures installation information,
including whether the installation was successful.


Running an Unattended (Silent) Uninstallation

1. Run SETUP.EXE as described in the installation section above, but with
the -s and REMOVE parameters from the command line (From the task bar, click on Start -> Run).

2. In the Run dialog box, type X:\path\setup -s REMOVE (where X is the path to the SoundMAX driver files)


3. Reboot the system to fully uninstall the drivers.


***********************************************************************
This driver is built for the Microsoft(R) Windows Operating Systems.

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I got the message "Installation failed. The operating system is not supported by this software". I then looked at the ReadMe file and found the following. I am not sure what to make of it.. . . . On Windows XP/2000 (early versisn of 2003) you need to install a QFE to allow an HD Audio driver
to installation. This QFE is made available by Microsoft, and it is required .....

Wow . . . I guess I should've learned by now that nothing is easy.

Try this --> Microsoft QFE Update (KB835221)

Hey, at least they included a "ReadMe" for you to follow. So I guess that's something... ;)


PP:)

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Dear P.P.,

Many thanks. I managed to download the QFE update easily, but when I started to install, I received the message:

"This is only to be used on HP consumer PC's pre-installed with Windows XP. Your PC does not match this requirement and so the installation is being aborted."

It is odd that the shape and colour of the icon for the QFE update is the same as that of the icon for setup.exe in the downloaded HP 5860 file.

Yours,

Maurice

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Dear PP,

Further reply. The mystery deepens. This morning I remembered that I had Driver Detective installed. When I did a search on the web for drivers for the ASUS P5PE-VM board, Driver Detective came up as a possible way. So I downloaded and installed, during the installation saying 'yes' to overwriting a newer version of the driver. Unfortunately that did not work. So I experimented with the various icons in the Soundmax folder and found that when I opened "Smax 4 (control Panel Extension), Soundmax itself opened and the blue Soundmax Icon in the System tray lost its red bar. However, I copied the Smax 4 folder to the desk top and created a shortcut there as well and then re-started the computer. Clicking on the Smax 4 (open with Control Panel), produced nothing. I clicked around again in the Soundmax folder itself and managed to open the Soundmax Control Panel properly and the icon in the system appeared in its normal blue again. This is all very odd.

One other interesting point:clicking 'about' on the Soundmax icon in the system tray returns 'Soundmax v. 5': All the files in the Soundmax folder refer to version 4.

I have also checked that Windows Media Player is working well.

Yours,

Maurice

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Dear PP,

Another piece of possibly interesting information - when teh Soundmax icon in the system tray has a red bar across it, clicking 'about' just returns a list 'Preferences' About Smax, exit'. When the icon is fully blue, 'about' returns in addition 'Smax control panel', 'Windows Media Player' and 'DLS Loader'.

Yours,

Maurice

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This is all very odd.

I think that's the quote of the day!

This really sounds like something we ought to be able to repair rather simply rather than go through what may be a difficult re-installation process.

I have gotten myself roped into some family business and will most likely be away from compy much of the weekend - just wanted to let you know so you wouldn't think I deserted you or anything like that. :)

Can we pick this up on Monday?

PP

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What the heck was HP doing to create that whacking great list of restore points? You can reduce the size of your sysrestore folder so that you don't have quite so many RPs. But with HP on board it does seem that you do actually need quite a few. Wow.... HP n M$.... guns at noon.
"So I experimented with the various icons in the Soundmax folder and found that when I opened "Smax 4 (control Panel Extension), Soundmax itself opened and the blue Soundmax Icon in the System tray lost its red bar."
"The path for Soundmax is : C:\Program Files\Analog Devices\Soundmax\SMAgent.exe and the start-up type is automatic."
Weird logs. Last RP with Smax is for its removal. Yet it is there later in the DDS as installed. Fine. I guess.
Anyway.... this is the startup entry in your reg: mRun: [SoundMax] "c:\program files\analog devices\soundmax\Smax4.exe" /tray
Is that the exe you clicked?
Does this exist in the folder: C:\Program Files\Analog Devices\Core\smax4pnp.exe ? Is it the one you clicked?
If so create [add] another mrun key the same as the one above, but [SoundMAXPnP] = "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
And restart.
Back to you, PP.

Edited by gerbil: n/a

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Back to you, PP.

Hey - feel free to chime in with any suggestions, my friend!

I'm pretty much away from the compy until Monday evening EST + Maurice is across the pond, so things are dragging out a bit.

PP:)

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Dear PP,

Many thanks. I too have been away over Saturday night. In any case I am grateful for any time that you can spare. I have just posted a reply, but it asked me to log in as a new user and then said that the name was taken already. So I had to lose the post and start again.

First question, I did indeed click "C:\program files\ analog devices\SoundmaxSmax4.exe.

Second, there is no 'Core' folder within Analog Devices. Soundmax is the only folder there.

Third, I did also run Smax4pnp.exe. I have run it again now and immediately the red mark disappeared from the Soundmax icon in the system tray and Soundmax control panel was 'available. I the re-started the computer as you suggested, but the Soundmax icon was now crossed out in red and 'Soundmax audio was not present' and 'You cannot use Soundmax Control Panel'.

Yours,

Maurice

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