I have a serious issue with our computer! We had CA Internet Security Suite on it but I uninstalled it. I wanted to run a scan because we were having issues with a Google redirect virus. But when I opened it all I got was a blank white box.
So I uninstalled it was going to reinstall it. That was a couple of days ago. Today we started getting a box that would pop up and say it was "XP Antispyware 2012" and it wanted to do a scan and sell us software I guess. So I downloaded CA Internet Security Suite and installed it again. When it finished installing I rebooted the computer.When it restarted I got a box that said "Isass.exe Application Error: The application failed to initialize (0x000005). Click OK to terminate the action." When I click ok all I get is a black screen with the cursor. I tried restarting in Safe Mode and in Last Known Good Configuration but it does the same thing.
I called tech support for CA and they said I should call a local technition to restore the computer to an earlier date or something like that. Because of limited finances that isn't an option right now so your help would be greatly appreciated!
The computer in eMachines w6409 with Windows XP.