Hello, everyone! This is my first post. It appears that my issue is unique from any problem I have read.
My other computer is a Dell Inspiron laptop with 1.0 GHz running XP, and it will not properly boot. All it will do after POST and the "Starting Windows" spash screen is to load the cursor onto a blank screen. There is no taskbar, icons, or anything. I can move the cursor, but nothing happens. The menu does not appear when I right-click, and I can not drag to form the outline of a square.
Toggling between video output did not work. I also plugged in a monitor, but I got the same thing when broadcasting to that screen.
This started after I attempted to clean up spyware that snuck onto the machine. I can't even load Safe Mode, and the CD may or may not load, because I can't see the screen. Is there anything I can do to access my laptop? Please help! This stumped the tech crew at work.