usa1938 12 Newbie Poster

i have compaq mid size tower with windows xp full size home ed with 120 and 200 gig hrd drvs and cdrw and dvd cd drives with voice , data, fax modem and Norton Anti_Virus 2004 , WIRELESS 4 BUTTON MEMOREX MOUSE AND HP V 40 , ALL PURPOSE PRINTER.

MY PROblem is that i cant get zone games or msng ver 6.1 to stop corrupting and saYing cant be reached , protected apparenlty by firewall,,,,,,,,or every time i reinstall it ,,,which is evry time i use it ,then shut it off or leave idLE.....it corrupts itself or is corruped, by something in my pc/system ,or progs.; and i hve to reinstall Winds MSN Messenger ver 6.1 to be able to access zone games and pLaY in the league on the team i belong too......... NEED SOMEONES EXPERTISE TO FIX THIS ASAP....DESPERATELY, THANK FOR YOUR TIME AND CONSIDERATION , IN ADVANCE ,,,,,,,,,, DESPERATE