I've spent hours on this but am getting nowhere.

I bought an almost new pc with Windows 7 ultimate loaded. I have no backup discs so I'm "as is".

I use Internet Explorer 9 but have the same problem when I delete 9 and use ie8.

The internet opens fine, but several web pages have hyperlinks which will not open when clicked.

I tried a microsoft hotfix that did nothing.

I tried running regsvr32 urlmon.dll which said OK
each of: regsvr32 shdocvw.dll, regsvr32 actxprxy.dll, regsvr32 oleaut32.dll, regsvr32 mshtml.dll, regsvr32 browseui.dll, all came up with "dllregisterServer was not found"

I downloaded Firefox, which is all OK.

Where do I go from here, please?

Dani AI

Generated

Short summary and likely cause: with ’s report that Internet Explorer will load pages but many in‑page links don’t open while Firefox works, the problem usually isn’t the network or the web sites — it’s IE’s handlers or Windows’ URL/file associations (or an IE add‑on/security filter blocking navigation). Microsoft’s troubleshooting for broken hyperlinks explains this and points to resetting IE and restoring the html/http handlers as the usual fixes. Hyperlinks are not working (Microsoft). (learn.microsoft.com)

Safe, stepwise checks (low risk first): run Internet Explorer without add‑ons to rule out extensions (iexplore -extoff), then use Internet Options → Advanced → Reset to restore IE defaults. After resetting, use Control Panel → Default Programs → Associate a file type or protocol with a program to ensure .htm/.html and the HTTP/HTTPS protocols point to a valid browser; if keys are missing or corrupted, Microsoft documents exporting the correct html/open command on a healthy machine and importing it on the problem PC. Reset IE settings · Default Programs docs. (learn.microsoft.com)

System repair vs DLL registration: run the System File Checker to repair protected OS files (sfc /scannow) before attempting aggressive repairs — this often fixes missing/ corrupted components that affect IE. Many online guides that suggest mass regsvr32 calls are misleading: some modern IE DLLs don’t expose a DllRegisterServer entry, so those registration attempts will fail even on healthy systems. SFC guidance · mshtml/regsvr32 notes. (support.microsoft.com)

Security and next steps: follow ’s hint and scan for malware (Microsoft Safety Scanner / MSRT) and perform a clean boot to rule out third‑party security/filtering software; if file repairs fail, a Windows repair/restore is the conservative fallback (as suggested). Back up the registry before any manual edits and prefer MS’s export/import method over hand‑editing. MS Safety Scanner download · How to do a clean boot. (learn.microsoft.com)

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What security software do you have and have you scanned with it recently?

repair your operating system....

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