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Last Post by GEORGE V
1

and if that doesn't work try this , info from another site.

the backup fails with the 0x80070002 error :

1) The built-in administrator account is disabled (it is disabled by default in Win7)

2) The Windows Media Player Network Sharing Service is enabled

*Possible solution (!!Use at your own risk!!):

--------------------I recommend doing both ---------------------------

1) Enable the built-in Administrator account (you can disable it again after backup), this can be done several ways. The two most common ways are:

From elevated cmd prompt type: net user administrator /active:yes

OR
Right-click Computer
select Manage
expand Local Users and Groups on the left by clicking the little arrow
select users
right-click Administrator and select properties
un-check 'account is disabled'
click Apply
click OK

2) Disable the Windows Media Player Network Sharing Service , this also can be done several ways. The two most common ways are:

msconfig
click the Start Menu
type msconfig in the "search programs and files" entry box (or from Run dialog box)
select the Services tab at the top of the window
un-check the Windows Media Player Network Sharing Service
click Apply
click OK (you may see some warnings or notifications, click OK)
restart the computer

OR
services.msc
click the Start Menu
type services.msc in the "search programs and files" entry box (or from Run dialog box)
select the Windows Media Player Network Sharing Service fro the list at the right
right-click it and select properties
set Startup type to disabled
click Apply
click OK
restart the computer

3) Backup the computer

I hope this helps.

Edited by caperjack: n/a

0

Thanks, I did both but still get the same error message. In this aspect I think Microsoft sucks

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