Member Avatar for rokstarrdude

my internet connection is working but i am not able to sign in any messenger and not able to play online multiplayers games. I am facing this problem from last 3 days. I am using a wireless connection.

Edited by rokstarrdude because: incomplete information was provided
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Dani AI

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Quick diagnostic path for the symptom: web browsing works but messenger clients and multiplayer matchmaking fail. Since and already suggested basic checks, try the next-level isolation steps below to find whether the problem is the PC, the router, or the ISP.

Start by isolating scope. Test the same messenger/game from another device on the same Wi-Fi (phone or another PC). Then tether the PC to a phone hotspot. If other devices on Wi‑Fi also fail, the router or ISP is likely involved. If the problem follows only 's PC, focus on local settings and drivers.

If the issue is local to the PC, check for proxy/VPN or modified Hosts file, test in Safe Mode with Networking, and reinstall the wireless adapter driver. Reset the Windows networking stack (run an elevated command prompt and then restart the PC):

ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset
netsh int ip reset

Run those commands as Administrator and reboot before retesting.

If the problem appears on all devices behind the router, inspect the router: reboot it, check for UPnP and NAT/PAT settings, temporarily disable router-level firewall or parental controls for testing, and verify firmware is current. Many online games and messengers rely on open outgoing ports or UPnP for matchmaking; carrier-grade NAT (CGNAT) at the ISP can also break peer-to-peer matchmaking. For testing only, enabling DMZ for the test device can reveal whether strict NAT is the culprit (do not leave DMZ enabled).

Useful diagnostic details for deeper troubleshooting: Windows edition, messenger/game names and versions, router model and firmware, presence of VPN or proxy, and whether other devices on the same network are affected. Failure patterns from those tests narrow the next steps (driver/OS fixes vs. router config or ISP contact).

Recommended Answers

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Member Avatar for zeroliken

check if the sites aren't blocked by your firewall and are allowed to store cookies on your computer

Member Avatar for rokstarrdude

the sites aren't blocked,, i am able to open that site but i am not able to join any match and also i am not able to use any messenger

Member Avatar for Mike+9

Maybe your firewall or your antivirus is blocking your messenger or maybe you have some malware in your pc. Try installing Malware Bytes and scan your computer with it.

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