I am working for a family who are not around this week and asked me to call their service provider to get their internet back up. I called their service provider and we got the modem connected directly to the computer so there was internet activity. We did not have the wireless routers info so we could not get wireless going. He told me I can make a homegroup network with the desktop connected to the router to create internet for my computer. Went through the wizard and it seemed to work.

The internet never actually worked on my computer, and when I got into their router, linksys Cisco, my info was listed in the ssid and password settings.

Basically, their SSID and password in their router originally is nowhere to be found. I am wondering how to undo this, or if I can change my info back to theirs to return it to the way it was previous to this network.

I called the service provider back and ended up speaking to someone else who said the first guy should not have explained that to me as they are not allowed to go past their modem. I am stuck and am hoping to have this sorted out before they are back from vacation. I have emailed them and have the info to get into their internet and router settings, so I just need to fix what the first guy told me. I hope this makes sense, as it doesn't make much for me.

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why not just use the rest on the linksys router to start fresh,create the home network ,and then just as you add all the home owners computer add them to the network

I think use the rest should be use the reset

correct Rev thanks

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