Member Avatar for OliviaH

whenever i download vidoes and music to my computer and try to play it. Real Player and windows media automatically shuts down or says that80041002: Cannot find the license for this file
Windows Media Player cannot find the license for this file. The license might have been deleted or might have become corrupted.

If you have backup copies of your licenses, you can restore them, and then try playing the file again.


I tried downloading windows media and real player again but it did not work

i tred restoring the backup liscense but nothing happens

help what do i do next

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Member Avatar for OliviaH

JUst adding a bit more required information

I'm running Windows XP Home
windows media 9

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