So I was watchin some videos on my laptop and t suddenly just shuts down. without warning like it ran out of power. This laptop is four yrs old and i use it every single day. It is an hp630 and it has windows 10. this happened once i checked on the internet and they said its called "the black screen of death" and to fix it i have to remove the power and the battery, put it back (battery), hold the power button down for 60 secs, then start charging again and turn it on. it worked. but i started watching videos and backing up all my shit in there and it happened again and i used the same method and its working but i dont want it to happen again!
what is the problem? can anyone help me?
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This sounds like your standard crash. Now that you know the generic reset, you move to another area.
Are you keeping up your maintenance? Canned air on the vents every 1st of the month.
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That's not quite right for the Generic Reset.
Shut the laptop down
unplug the brick from laptop and everything connected to USB
remove the battery
press and hold the power button down for 60 seconds
reolace battery and power supply
start the laptop and see how it goes...
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