Member Avatar for lyy

like when press window + shift + s together and capture a screenshot. Then a window is suppose to show up on the right. But it's no longer there? How do you fix it?

  • 4 Contributors
  • 3 Replies
  • 378 Views
  • 1 Week Discussion Span
  • Latest Post Latest Post by markanderson_1

Dani AI

Generated

Quick diagnostic and practical fixes (short, action-focused)

Confirm whether the snip itself worked: press Win+Shift+S, take a selection, then paste into an image editor (Ctrl+V in Paint). If the image pastes the capture is fine and the missing piece is the preview/toast (so the problem is notifications/UI rather than the capture path). See a concise troubleshooting write‑up. (WinHelponline). (winhelponline.com)

Why the preview/toast is often missing (check these in order)

  • Focus/Do Not Disturb: system Focus Assist (quiet hours / Do Not Disturb) can suppress banner toasts or send them straight to the notification center; automatic rules (presentation, full‑screen, duplicating displays) commonly hide the Snip preview. (Microsoft: Focus/Do Not Disturb guidance). (microsoft.com)
  • Windows 11 “auto‑save” behavior: some Snipping Tool builds automatically save screenshots (Pictures\Screenshots) and, when that option is on, the edit/preview toast may not appear. Disabling auto‑save (or checking the app’s save behavior) has resolved the missing‑preview symptom for many. (analysis & notes). (winhelponline.com)

Multi‑monitor and shell glitches

  • On multi‑monitor setups the toast can land on another screen or off‑canvas; verify the primary display and look in the Notification/Action Center (Win+N). Changing the “main display” or temporarily disconnecting an extra monitor often reveals the thumbnail. (how to set main display). (microcenter.zendesk.com)
  • If the shell UI is misbehaving a quick Explorer restart or an app repair/reinstall (Store version / re‑register ms‑screenclip) can restore the toast pathway; builders and MS notes show fixes tied to shell/Explorer updates. (windowscentral.com)

Notes tied to the thread: ’s multi‑monitor hint and ’s notification idea are on target; ’s Snipping Tool fallback is a practical workaround while diagnosing. If the capture is not on the clipboard, the problem is earlier in the pipeline (keyboard mapping, background process or third‑party interference) and a repair/reinstall or clean‑boot trace is the next step. (winhelponline.com)

Recommended Answers

All 3 Replies

Member Avatar for rproffitt

This may be version dependent. For me on Windows 10 (current version) the function works but the small window appears top-center of the screen. However I have heard reports that this feature fails on Window PCs that have more than one monitor. As such I suggest you use better screen shot apps. I'd try Greenshot from Ninite at https://ninite.com/greenshot/ so it's a clean install without add ons like toolbars or something else you didn't want.

The Greenshot Wikipedia page writes: Is Greenshot legit?
Greenshot is a free and open-source screenshot program for Microsoft Windows. It is developed by Thomas Braun, Jens Klingen and Robin Krom and is published under GNU General Public License, hosted by GitHub. Greenshot is also available for macOS, but as proprietary software through the App Store.

You can try the following as well:

Click Start -> Settings to enter into Windows Settings screen.
Click Apps -> Apps & features.
Click Snip & Sketch in the right window and click Advanced Options link.
Click Reset button in the pop-up Snip & Sketch window to reset this Windows 10 screen capture tool.

Edited by rproffitt
Member Avatar for odeskavita

This is a problem faced by many windows users; however, if the direct screenshot feature is not functioning properly, there’s an alternative that you can try instead. Windows 10 provides a free tool for screenshots known as the Snipping Tool. To access this feature, you simply need to click on the start button and search snip in the search bar, and the icon of the snipping tool will appear. Next, open that app and click on the new button. Finally, you can take the screenshot and edit it within the same app. The best part about using this app is that you are provided with the liberty to take a screenshot of only the required portion of the current screen. Hope that helps!

Member Avatar for markanderson_1

Using the left-side pane, switch to the Notifications and actions tab. Scroll down until you see the Get notifications from apps and other senders option. Make sure that it is toggled On. Scroll further down to the list of applications on your system, and make sure that notifications for Snip & Sketch are toggled On.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.