Member Avatar for andrewr

my web connection freezes when I m on the web for about 3 mins and I have to re-boot. Only just started to happen in the last day.
I'm running:

windows xp
broadband
1gb ram
have installed latest video driver s/w
delated all temp files and cookies
have run virus s/w
have run ad-adware

nothing has improved it

Help please?

thanks

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  • 6 Months Discussion Span
  • Latest Post Latest Post by onesamsdad

Dani AI

Generated

Quick diagnostic plan that builds on 's restore suggestion and 's note about connections. The goal is to narrow the fault to: browser/software, Windows network stack, network hardware (NIC/router/cable), or ISP. Run the live checks below so failures are captured while the freeze happens.

Run these interactive checks while reproducing the problem:

  • Watch Task Manager for CPU/Disk/Network spikes or hung processes.
  • Check Event Viewer (System and Application) for errors at the freeze time.
  • Continuous ping to local gateway and to a reliable external IP to see where packets stop.

Example commands to run from a command prompt:

ipconfig /all
ping -t <default-gateway-IP>
ping -t 8.8.8.8
tracert 8.8.8.8

If network packets drop when the freeze occurs, reset and repair the stack:

ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset
netsh int ip reset

Other practical checks (ordered by low effort to higher effort):

  • Swap Ethernet cable and router port; test wired vs wireless.
  • Try a different browser or disable extensions/hardware acceleration.
  • Update the NIC driver from the hardware vendor and check NIC Advanced settings (set speed/duplex to 100Mbps Full manually to rule out auto-negotiation issues; disable power-saving and Large Send Offload).
  • Power-cycle or factory-reset modem/router and update its firmware.
  • If still unresolved, boot a Linux Live USB on the same machine to verify whether the problem is OS-related or hardware/network related.

Collect Event Viewer errors, the ping/tracert output, and any Task Manager spikes and post them — those logs point to the root cause far faster than trial-and-error.

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Member Avatar for The Dude

Welcome to Daniweb :)

Have you tried a system restore to 2 days ago?? (Might help)

Good luck :)

Member Avatar for onesamsdad

check your connections

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