Hello, my boss gets very upset when he is replying to an email and when he clicks on send button, all of the sudden he sees "the operation failed" error . (This was a regular email, with no attachments)
So outlook basically was not functioning. Every email that I was trying to open gave me an error "cant open this item". Something has to do with Word maybe, since There is "Word" name on "the operation failed" window. But I can't disable Word in the Options because he likes to reply with the red font. I reinstalled Outlook, and the problem persists. I recreated his profile. I checked for spyware and fully patched his machine. his mailbox is on exchange and 5gb in size. i dont know what else can i try?