Hi, I've been having this intermittent startup problem and and I haven't found a solution yet. Once I start the Windows XP SP2 computer, everything looks normal as I can get to the log in screen. I then log in using an Admin account (the only user available) and the desktop starts to load. I can move my mouse and I can see all of my icons and everything looks fine except that I am unable to click on any icons. When I move my mouse down to the taskbar I just get the hourglass. If I try to Ctrl-Alt-Del to get the task manager nothing happens.
The last program I installed was Adobe CS3 (Photoshop, Dreamweaver, Fireworks, Acrobat, Illustrator, Flash). But this problem didn't happen immediately after the install.
I've left it in the state for an hour (just to see if it was really really slow) and still the same. This doesn't always happen when I restart, although sometimes it happens so many times in a row I just use Norton Ghost to restore a backup I have (this problem is the reason I purchased Norton Ghost and its an absolute lifesaver).
I've seen similar versions of this problem where users are able to get the task manager up with Ctrl-Alt-Del but in this case I can't even do that. If I boot in Safe mode it works.
I have Norton Anti-Virus up to date and it finds nothing.
Is there any way to debug what is happening during startup? Something is preventing it from fully loading and it seems like it is "stuck" on something or a process is in an infinite loop. Or maybe I have a virus that Norton can't detect?
I've already completely rebuilt my computer once and I just don't know how to narrow the problem down.
Thanks for any help, it is much appreciated.