I'm new here, but I would really appreciate some help with this.
I have a Sony laptop that I need to restore because I keep getting this message: <window root> system32\hal.dll corrupt or missing, please re-install ......
When I press F8 I can't open in Safe Mode or anything else. It takes a long time but this message appears when I try to open in Safe Mode: <window root> system32\ntoskrnl.exe corrupt or missing, please re-install......
I've had to restore my laptop once before, so I know the steps, but want to know if there is a way I can save my files before doing so. Last time I had to do this I was able to open up in Safe Mode and save most of my stuff, but now I can't even get there.
My laptop didn't come with a disk, everything is already on the hard drive, I just go through the steps and everything is restored to factory settings.
Again, any suggestions or help would really be appreciated!!!