first thread....please be patient!! as not techy either...
I have Pipex broadband...and use the excite chat messenger...until 2 weeks ago...now it will not allow me to connect to this messenger..it hangs as 'waiting for internet connection'' then changes to 'disconnected' as though it doeant see that there is a connection there............all other messengers are ok..yahoo msn..aim..etc
If i disable broadband and connect to dial up ..via modem..there isnt a problem
I have reset the router by turning off..(connexant router) ....no joy...disabled firewall and pop up blockers...no joy..cookie acceptance...low....still no joy
i have contacted pipex..who seem confused..but are looking into it..not sure they will rush !!
please help anyone