Member Avatar for paapaa

I recently purchased a D-Link DPR-1260 Printer Server and connected it to my D-Link DGS-1005D Switch which is connected to my D-Link DI704P DSL Router.

My computer is directly connected to a D-Link D-624 Wireless Router which is also connected to the D-Link DGS-1005D.

I am unable to "ping" or connect to the new DPR-1260 :rolleyes:
Therefore I am unale to print to any of my servers?

Anyone have suggestions. I can do anything since this is a Home Network

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Dani AI

Generated

Brief, practical checklist that follows from 's cable/link-light prompt and 's observation that the server is configurable when attached directly to a laptop.

  • Confirm switch port operation: try the DPR-1260 in another known-good switch port and note the port link/activity LEDs. If the switch supports auto-MDI/MDIX, straight cables should work; if not, test with a crossover cable.
  • Eliminate IP mismatches: the printer server may have a static IP in a different subnet or a DHCP-client fallback. Use the server's configuration utility (or the laptop connection) to verify its IP, subnet mask, and default gateway, then compare that to the LAN addressing your router is handing out.
  • Check for address conflicts and ARP: on any PC on the same LAN, run an ARP table lookup and a brief ping sweep of the printer server IP. If pings fail but ARP shows a MAC, the device is reachable at layer 2 and the issue is likely IP or firewall related.
  • VLANs and switch management: if the switch is managed or the upstream router imposes isolation between ports, the print server could be on an isolated VLAN or in a port-isolation mode. Temporarily connect both the PC and print server to the same physical switch port group to rule this out.
  • Physical-layer quirks: try a different Ethernet cable and test at 100Mbps vs 10Mbps if the switch exposes speed/duplex settings. Mismatched duplex can cause severe packet loss and make pings fail.
  • Firmware and defaults: ensure the print server firmware is current and restore-to-factory defaults if its address settings are uncertain. After a factory reset, set the IP to a known static value in the LAN or enable DHCP then re-scan.

If the device is reachable only when directly connected, the most likely causes are an IP/subnet mismatch, port isolation/VLAN on the switch, or auto-MDI/MDIX incompatibility.

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Member Avatar for Duki

Are you getting link lights on the switch and/or printserver? are you useing a straight-through or cross-over cable to connect the printer server to the switch?

Member Avatar for paapaa

Are you getting link lights on the switch and/or printserver? are you useing a straight-through or cross-over cable to connect the printer server to the switch?

lights look good
If I connect directly using a laptop with a straight thru, connection is fine and I can configure

Straight thru cable to to the switch I cannot get through

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