I have two laptops which appear to have the same internet settings. When we go to internet cafes, we have different results. My wifes new vaio seems to log into any network and mine seems to like linksys. recently I connected a wireless router to my broadband access and got both laptops to connect to google just fine. Somehow when I ticked the box turning on the windows firewall i received a message from norton antivirus asking if I would prefer norton to give the firewall protection. I said yes and have not been able to get in since.
I get the message "page cannot be displayed".
I am an absolute novice but I did run cmd, ipconfig and was able to establish that my ip address and default gateway were different. does that matter?
The pc shows it is connected to my wireless but I cannot browse.
where do I begin?