Start New Discussion within our Hardware and Software Community

Hi Im Crystal

I just saw that ALL, EVERYTHING, on my external hard drive is gone! wiped out!!
I am a photographer so, all my images were on there :(

SOMEONE PLEASE HELP! CAN I FIX THIS?? CAN I GET THEM BACK?

It is a Seagate - FreeAgent GoFlex 500GB External USB 2.0/3.0 Portable Hard Drive - Black.
And it was plugged into my Mac.

No backup? If not, I would suggest that you get in contact with a tech at the Apple store to see if they have software you can load to view the files that are marked as deleted on that drive.

When you delete a file, or format a drive, the data is not overwritten. The "table of contents" are mearly wiped, so it appears that the drive is empty. As long as you do not try to save anything on the disk, the data should be recoverable.

If they are unable to assist you and this data is very, very important, there are companies that specialize in retrieving data, even on damaged drives.

Again, depending on how important this data is to you, you may want to skip the Apple store, and engage with a company that specializes in data recovery.

Worst case? Send it to a certified data recovery firm. It will cost you (possibly as much as $1000). The actual cost will be determined whether they can access the data without disassembling the drive and using specialized equipment to read the data from the platters directly. I mention $1000 because that is what I was quoted to get back the data from a 2TB array that died when the cooling fan failed over a weekend when I was away. So, a single 500GB drive should be a LOT less than that.

I had a back up of almost every folder in the hard drive, EXCEPT for the one that i really need now. I know, stupid of me. Very stupid. But i learned from my mistake.

I took it to a place that said they were gonna analyze it to see if it was even possible to recover all my files first. And if it is indeed possible then they were gonna start working on it.

No, i haven't stored anything new to the hard drive.

Thanks for the article!!!

I was looking online for data recovery place like that and yes i saw their prices!
but o'well i NEED that file back asap. So hopefully its not TOO expensive

No problem. Just make sure that they don't go cowboy on your drive. If it needs extensive recovery work, be sure they know when to stop and get it sent out to one of the three major labs in the US (drivesavers, gillware or ontrack). Good luck and let us all know how it turns out, I'm subscribed to this thread :)

This article has been dead for over six months. Start a new discussion instead.