Member Avatar for InsightsDigital

As we all know, online conferencing has been around for some time though it is mostly used by vendors doing a demo on their product with potential clients. My question for you is : have you effectively used web conferencing to increase your online consumer/business reach?

I know I have used WebEx before and another one like AdobeAcrobat Connect. I remember that usability was a stumbling block for many but once you get the gist of it, it was okay to use.

I checked out and its a new comer in this space and I liked it because it allows me to jot notes and share them.

So my question for the members here is: would you use such a service and do you think it will help increase your reach with your online community?

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  • Latest Post Latest Post by MktgRob

Dani AI

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Good thread — web conferencing can extend reach, but it succeeds only when it is treated like a content channel, not a one-off meeting. was right that training reduces friction; a short “how to join” page or 2–3 minute orientation clip eliminates most usability problems. highlighted connectivity and power issues that many hosts overlook; plan low-bandwidth fallbacks in advance. For ’s recording question, a reliable, repeatable workflow is the quickest win.

  1. Plan: set goals (lead gen, training, thought leadership), collect permissions to record, and announce format and follow-up materials up front.
  2. Tech check: run a 10-minute rehearsal with the live moderator and one volunteer; verify mic, screen share, and local-recording space.
  3. Record with a backup: enable the session’s built-in recording and also capture a local/secondary copy if possible (local MP4 is best). Save chat/Q&A separately.
  4. Post-production: trim dead air, add a short intro/outro with your CTA, generate captions or an SRT file, and export as H.264/MP4 (720p is fine for most webinars).
  5. Publish and repurpose: upload to your site or a reliable host, add a full transcript for SEO, create 60–90 second social clips, and send the replay to registrants.

Quick troubleshooting and practical tips: always use a headset mic, prefer wired ethernet over Wi-Fi, mute all non-presenters, hand the chat to a co-host, and provide an audio-only dial-in or downloadable slides for participants with poor bandwidth. If a live session fails, be ready to post the recorded version same day and offer a short live Q&A later.

Measure impact: track registrants, live attendance, replay views, average watch time, and conversion actions. And document consent and retention rules for recordings so you stay on the right side of privacy requirements.

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Member Avatar for mauconline

Personally I believe online conferencing is great for training purposes and reducing travelling expenses. And yes, I use such a service from time to time and believe it has helped me a lot.

My major stumbling blocks - in addition to the initial usability issues - were, the poor power supply and internet connectivity in my country.

Member Avatar for MktgRob

One of my clients haved used it occaisionally but nothing in depth. As they are looking to do some more activities in this area I will check out the ones that were mentioned here and see what is what.

Member Avatar for InsightsDigital

In concept I like web conferencing but I have found that many users do need to be trained on how to use it beforehand, especially the web conferencing services that include additional or premium features.

Member Avatar for MktgRob

In concept I like web conferencing but I have found that many users do need to be trained on how to use it beforehand, especially the web conferencing services that include additional or premium features.

My client has been using gotomeeting for small webinars and the only issue they have is recording the webinar to post on their website. Does anyone have any suggestions on this?

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