I remember listening to a few business owners sometime ago about using Skype to provide long distance customer service for clients. Though I never used it, I advised against it due to my research on Skype. So if you used Skype for business purposes, I would like to know your insights.
Also, it seems Ebay could not monetize Skype and sold it for less than what Ebay paid for. Seems they were taking business advice from Yahoo.