Live2Support is pleased to announce its integration with Microsoft Dynamics CRM providing customer service and business a multi channel platform to engage the website visitor proactively.
Features:
- Ability to store chat transcript
- Callback requests can be sent to the Microsoft Dynamics CRM
- Drive online sales
- Enhances personalized conversation by having full access to cases and contacts
- Enables tracking details of web site visitor in real time
- Adds additional levels of productivity to sales, marketing and customer service departments
- Create sales and support cases, contacts and leads and save them to Microsoft Dynamic CRM