Member Avatar for Gabriel2701

I have the above mentioned Laptop(yes, it is old) but i still like it, only problem is i have vertical lines appearing on the screen when it starts up and then it freezes and doesn't go any further. Any comments on this

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  • Latest Post Latest Post by Gabriel2701

Dani AI

Generated

Building on 's symptom report and 's reply, below is a compact, practical diagnostic sequence to narrow the fault before any parts or repair are considered. These steps collect clear evidence so a repair shop (or you) can pick the right fix.

  1. Connect an external monitor (VGA/HDMI) and power on. Note whether the vertical lines appear on the external display as well as the laptop screen.
  2. Check the BIOS/POST screen and try a Linux live USB or Safe Mode. If the artifacting shows before the OS loads, that points to a hardware-level problem; if it appears only after the OS starts, test with a clean driver-free environment.
  3. Power-reset the machine: remove battery and AC, hold power for 30 seconds, then boot with AC only. Reseat RAM and the hard drive and try again.
  4. Do a gentle flex/hinge test: with the lid slightly open, see if the bars change when you move the lid. If they change, inspect the display cable near the hinge (visible wear or kinks). If they do not change, the fault is more likely on the main board/video output.
  5. Photograph symptoms (display, connector area, BIOS screen) and keep notes on when lines appear and whether the machine freezes.

Cautions: disconnect power and battery before opening the case, ground yourself, and stop if you are unsure. If tests show the problem is not limited to the panel or cable, take the photos and test notes to a repair technician for a precise quote.

Member Avatar for Hafi

Hi, I have seen this problem before on various HP DV series.
It looks like the GPU (graphics) is faulty. Its a very commen problem which literally thousands of people complaining about the same issue.
HP do not want to admit liability but have extended the warranties of some of the Dv9000 series to cover this problem so it would be an idea to check if yours is covered on the HP website.

Your options are:

Have the GPU reflowed ( not a permanent fix )

New Motherboard

Or hopefully

Get it repaired under Warranty.

Good Luck

Member Avatar for Gabriel2701

Thanks, will see what i can do

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