Member Avatar for xxxxxxsamanthax

:rolleyes: i use my webcam on msn messenger, when i installed it it worked great :cheesy: but now every time i put it on it freezes up all the time :( this doesn't make for good viewing at the other end. was wondering if it was anything to do with the new updated version of msn 7 something or other?? can anyone help??? :) many thanx from an embaressed new pc user :o

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Dani AI

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Practical follow-up for @xxxxxsamanthax. Freezing video on MSN can come from several places at once — low memory or CPU, device drivers, USB connection or hubs, codec/video settings, or simply limited upload bandwidth. ’s point about RAM is relevant, but it’s only one piece. The checklist below helps isolate the cause and gives concrete fixes.

  • Test the camera outside Messenger using the camera’s own capture utility or any other video app (Windows Movie Maker, a simple capture tool). Smooth local capture points to Messenger/settings as the culprit.
  • Check Device Manager for errors, uninstall the camera device, reboot, then install the latest driver from the camera maker. Avoid random driver sites; use the manufacturer’s download page.
  • Try a different USB port (preferably a rear port on a desktop) and avoid external hubs. Many webcams misbehave when sharing bandwidth on a hub.
  • Lower capture resolution and frame rate in the camera properties or Messenger video options (smaller frame size and ~15 fps reduce CPU and upload needs).
  • Monitor Task Manager while starting video. If CPU or memory is pegged, close background programs. With only 256 MB of RAM under Windows XP, upgrading to 512 MB or more often makes a big difference.
  • Make sure graphics drivers and DirectX (or codecs used by the camera) are up to date, and close other apps that might keep the camera locked.

A System Restore point is sensible before changing drivers or reinstalling software. If the camera still misbehaves after these steps, testing it on a second PC will show whether the hardware itself is failing.

Member Avatar for astrofreke

you may need more ram. how much do you have and what os do you have on your computer

Member Avatar for xxxxxxsamanthax

i think my pc is 256 ram....but i never have anything running in the background at the same time as msn messenger :rolleyes:

Member Avatar for astrofreke

hmm. it should work fine. did you try reinstalling your webcam? if that doesn't work, try reinstalling msn messenger

Member Avatar for xxxxxxsamanthax

thanx i'll give it a go and let you know the outcome

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