First off, English is not my native language and although I don't consider myself "bad" at English, it definitely isn't all that easy for me to describe this technical problem I'm having.
Anyway, here it goes...
I got me this mp3 player with usb and 1gb storage space a few months ago. It's brand is "Zolid". Never heard of that brand before, but it nevertheless seemed like a good buy to me and I was very satisfied with it...
Until I started my mp3 player a few days ago and found out I couln't hear any music on the right side of my earphone anymore. I first thought my earphone had been damaged, but when I tried out listening to music using a few other earphones I had the same problem: no music on the right.
I've also tried several other batteries, but with no success. Then, I wanted to upgrade the software/drivers for the mp3 player but I was unable to do that. According to the manual, there's no need to install the Sigma TelMSCN Player if you have WinXP. I nevertheless tried to install it, seeing you need the program to upgrade the drivers. But that didn't work either.
I have three year warranty on the mp3 player but if possible, I'd like to solve this problem myself.
What should I do?