I have a 2005 Dell Model 8400 that WILL not reinstall Windows XP Pro from the factory disk. This machine was sent by a friend to a local NON Dell repair shop after a Windows crash. The friend did not know how to reimage. The repair shop gave it back not finding the problem and not fixing anything. It was given back without a bootable OS.
I have used the recover disk that came with the machine AND an enterprize edition of Windows XP Pro and BOTH have the exact same symptoms.
Ironically I can load and run ubuntu/Linux without any issues.
I have run a RAM check program from a bootable CD with no errors.
I have during the distress loaded optimum defaults for the BIOS but ended up having to change the boot orders and Sata configs to get my DVD and see the Hard Drive. This is a SATA config with a RAID option. Linux seems to not have any problems.
Ok, What happens is, BOTH Windows CD proceeds through all of the installing and finishing of the install. The 38 Minute Process. Before that I deleted the partition and created a new one. When the machine reboots for the first initializing of Windows after all the files are copied the Windows XP with the rolling bars comes up. At the point after that the next screen that says starting Windows comes up and a few seconds later a light blue (BLANK) screen appears and the machine is gone forever. The only thing on the screen is the mouse pointer and the mouse works except that it is delayed like the processor is really working. Again, this is a blank LIGHT bluish Screen. When left in this condition I am assuming the processor is doing nothing as the heat sink becomes cool.
Is this enough information for anyone? I am tired of trying something different in BIOS and having to wait 40 more minutes while Windows Loads again..........
Stuck in Oklahoma.........