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Last Post by mr.mccheesy
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my hd is also not detected along with the disk drive could it be the IDE cable?

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You obviously have access to the web. try the following link: XP Floppy boot

should help you out, I think it takes about 6 floppy discs, and when its finished you should have a working optical drive.

SE

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my hd is also not detected along with the disk drive could it be the IDE cable?

Has this computer ever worked? (is this a new build?)

Is the HD a IDE device or SATA, and what is not detecting the device (BIOS?)

SE

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yeah it is a new build
why

Unfortunately your in that great place where you don't know what the problem is, and as its a new build you don't know if any of the indiv. components are dead.

Had an issue a little while back, pretty much all was new, so had to test each thing seperately (great)

firstly, if you have another desktop machine, try swapping the IDE cables

IF both devices are on one cable, make sure you set the jumpers for master and slave (just saying incase you forgot)

If there is no difference, stick the devices into a working machine (one at a time) and see if the machine is aware of them.

Let me know how you get on

SE

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my other desktop has been sent off to be repaired as i was having a CPU problem an dit was still under guarenty

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unlucky.

What you connecting to the net with now?

Are all the components new, or just the HD and DVD?

SE

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im on a laptop
the whole thing was a pc kit that i built last weekend
do u think i should contact the supplier?

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Maybe, its hard to say, when is your other system due back?

If the problem is something small like an IDE cable, it would be a little annoying to pay for the postage (unless the supplier will cover it)

Are you able to get access to any other computers over the weekend (friends/family)

If your not going to have the chance to test individual parts for some time, then I would suggest checking all the connections again, disconnect the power and IDE cables and reconnect them, make sure jumpers are in the right place, and when your pretty sure there is nothing else you can test, then get in touch with them.

I use Ebuyer, now they are pretty good in terms of price, but delivery is a little slow and they take ages to test returned items before taking ages to return them to you, so for me, sending everything back to my supplier would take about 2-3 weeks before I got my (replacement) parts back.

If you have done everything you can do, and you don't have access to any other PC's, then your only choice is to get in touch with them and get it sorted as quick as.

But, how annoying is it when you have been waiting for your stuff to arrive, you spent maybe an hour or more building it, and then it doesn't work! :X

SE

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well im going to a friends house tommorow so a may take it with m eto see if i can get it too work there.
im not sure when the other system will back so it will probably be a while.
i bought the kit from komplett and the managed to deliver it early say i don t know what they are like with returned items, i may ask them if they think they may be dead

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It just sounds like you haven't correctly installed the drives. Put the hard drive on the primary IDE channel (the first connector on the motherboard - usually labelled IDE0 or IDE1). Ensure it is set to "master" in the jumper configuration and that it is plugged in with the end of the IDE cable. Same story with the optical drive, but on the secondary IDE channel (the second connector on the motherboard). Do not place both on the same IDE channel/cable.

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thnx for the help coconut monkey i found another IDE cable and it booted first go sorry thank you very much for your advice your a legend. :) :) :)

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