hello i am new to this forum and i have a problem:
My cd drive and dvd drive do not apppear under my computer, and in device manager both drives have exclamation marks in yellow circles...
I installed a new cd drive to see if this fxed anything, it did not and nothing has changed..
I don't mind re-installing my computer back to factory settings but i cannot do this without using the windows cd.
Anyone know how to solve this problem or know how to reset my computer back to factory settings without the windows cd
any help would be appreciated