I have Windows Vista,my DVD drive will not recognize any DVD's or CD's or install software.The drive shows in 'My Computer' but when I attempt to open or explore contents it ejects the disc.The driver is up to date,it shows that''Device is working properly''and I set the region to 1-for Canada. Does anybody had same problem? Thx for any help! Pawel Sz.

does it work on any other OS like XP? if not then it could be a faulty drive...
is it SATA or IDE drive?

I've got the same problem. Any help would be appreciated. The drive is brand new. Recently replaced due to the same problem twice. What's the chance that all drives were defective. I think not much. HP can offer no effective support.

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