Member Avatar for Tramble

Running OS on Dual G5. My printer was working fine until a servere storm passed through last night. Since that time, no printer. Green light is on the printer, I've unplugged/replugged power switch, unplugged/replugged all connections from the LaserWriter AsanteTalk to the D-Link. Printer is selected in preferences. Attempts to print manifest with a brief moment of the printer icon appearing in the doc then disappearing and nothing else happens. The document in the print dialog box disappears. Suggestion? Thanks.

Jeanne

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A short, focused checklist to isolate whether the problem is the LocalTalk→Ethernet bridge (AsantéTalk), the LaserWriter I/O board, or the network. The LaserWriter 4/600 PS is a LocalTalk-only printer (no built‑in Ethernet), so it needs a bridge like the AsantéTalk to appear on an Ethernet G5. (support.apple.com)

As correctly hinted, the AsantéTalk’s power/cable sequence matters — the adapter has distinct crossover/straight cables and should be brought up after the LocalTalk devices; its LEDs show power/link status and will help isolate a physical-layer fault. (manualslib.com)

Try these steps in order (do them one at a time and check results):

  1. Inspect the AsantéTalk LEDs and use the correct cable: yellow (crossover) when connecting directly to a Mac, silver (straight) to a hub/switch.

  2. Bypass the D‑Link: plug the AsantéTalk directly into the G5 with the crossover cable to rule out the switch. If the printer appears when directly connected, the switch/cable/port is the suspect. (manualslib.com)

  3. Run the printer’s self/service test (the 4/600 PS uses a hidden test lever) — if the service page prints, the engine is working and the fault is likely the I/O/network path, not the print engine. If no service page prints, follow the service-manual LED/loopback diagnostic to isolate the I/O board. (manualmachine.com)

  4. If the service page prints but network printing still fails, swap the AsantéTalk with a known-good unit (or temporarily share the printer from another Mac) to confirm whether the bridge is dead. The service manual lists replacing the controller assembly as the first module exchange if the I/O board is at fault. (manualmachine.com)

Caveats: the 4/600 is vintage hardware (brittle plastics, internal high voltages) — if the diagnostics point to the I/O board and you’re not comfortable working inside the unit, look for a used controller or a modern IP print-server as a workaround rather than risking further damage. (manualmachine.com)

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Member Avatar for PlantDock

I believe that the trick to this lies in patience. If you disconnect all Including the power cable you must wait at least 90 seconds before you reattached cables and power.
Disconnecting power is critical for it resets the units to default, necessary when you are trying to reestablish connections.

Member Avatar for WASDted

yeah try that, otherwise it sounds like your printer's network controller board is fried.

Member Avatar for Master Rattley

It sounds to me as though your Printers network controller board is fried.

Member Avatar for James82

I agree with WASDted.

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