Member Avatar for jefferson

I have just upgraded from Windows 98 to XP and when i try to launch the Kodak Easyshare software for my camera i get the message "this application has failed because the application configuration is incorrect. reinstalling the application may fix this problem'. i have uninstalled and reinstalled with no success. any suggestions ? :confused:

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Quick practical note for : that specific XP-era error usually means the EasyShare program is hitting a Windows “side‑by‑side” / runtime problem, not a bad camera. and are right that the built‑in import or a card reader will get your pictures off the camera, but if you want the EasyShare app to run again there are simple diagnostic steps and fixes below.

Look in Event Viewer (Run -> eventvwr.msc) immediately after launching EasyShare and check the Application log for SideBySide or error entries. Those entries (or a sxstrace capture on Vista+) will usually name a missing Microsoft VC runtime like Microsoft.VC80.CRT; on XP you can open the EasyShare EXE with Dependency Walker (depends.exe) to see which DLLs are missing. If the log/trace points to a VC runtime, install the matching Microsoft Visual C++ redistributable. (learn.microsoft.com)

Quick checklist to try in order:

  • Run sfc /scannow to rule out corrupt system files. (support.microsoft.com)
  • If Event Viewer or Depends shows a missing VC runtime, download/install the indicated Visual C++ Redistributable(s) from Microsoft, then rerun the EasyShare installer. (support.microsoft.com)
  • If the installer still fails, skip the app and copy photos directly from the memory card or by mounting the camera as USB mass storage—Kodak no longer hosts EasyShare downloads, so manual transfer is often the fastest long‑term solution. (kodakassist.freshdesk.com)

One last note: a few older Kodak installers had odd interactions with Windows Installer 3.1 (KB893803); some forums record Kodak suggesting a temporary rollback of that update as a last‑resort workaround—reinstall the update afterward if you try that. For safety, always use the official Microsoft redistributables and avoid copying DLLs from random sites. (dell.com)

If you paste the exact SideBySide/Event Viewer entry (the line that names the missing assembly) into the thread, it will point to which VC redistributable you need and I can list the exact download to use.

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Member Avatar for f575gtc

Yeah I had the same problem and then I just removed easyshare all together. I have it so when I plug in the camera it opens a camera wizard to import pictures.

Member Avatar for mbturner

I had the same problem with my older system. Went from 98 to XP and my camera wouldn't work. It was a driver problem and the company never came out with XP drivers for the software or camera. Had to use the USB Camera Wizard as well.

Member Avatar for drummerboy

have you tried the kodak website for updated drivers. I had the same problem with my kodak dc3800(old dinosaur) but i went to the site got the updates and it works fine.
you could try here

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