Have dell computer that someone shut off as it was rebooting due to a power surge. Now it will not boot at all. It freezes as it comes to the dell logo boot screen. Any suggestions on to what is the problem and perhaps a way to fix it.

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What is the model of the dell computer? Is there any message shown? Check the power supplu unit. If your computer is old, the power supply unit may not supply the power needed to boot up the computer.

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How far in does it boot? Does it go past the POST?

What is the model of the dell computer? Is there any message shown? Check the power supplu unit. If your computer is old, the power supply unit may not supply the power needed to boot up the computer.

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