I bought Acronis True Image 9.0 build 3677 a few days ago and I'm having problems.
Trying to create a secure zone and apparently all I did was create 50GB of unallocated space on my hard drive.
Acronis support had me run a chkdsk C: /r. This came up clean and put me at the desktop. I rebooted and got the BSOD with error messages.
Long story short: I cannot boot Windows at all, even in safe mode.
I sent a drive report to Acronis and they said there were file system errors on the C: drive. They asked that I use The Win XP CD to boot from and go to the recovery console to do a repair.
The repair is: chkdsk C: /r.
I went into BIOS and set the boot order so that the PC boots from the CD ROM. With the Win XP CD in the PC, when I turn it on I still get the screen with options to boot in safe mode or various other options which I have already tried.
Apparently the PC is still not booting from the CDROM.
Anyone have any ideas why? I also have a DVDROM and I tried using that to boot from but still no luck.
I know when I changed the settings in BIOS that they took, because I went back in to make sure and the CDROM was set to number 1.
Bad CDROM? would the DVDROM even come into play in this situation?