Member Avatar for moeby1

It started suddenly and when I put the toshiba recovery disk in the dvd drive, it didnot recognize it, and when I tried to browse it win xp does not see it, strangely enough when I tried to install the software for wireless network card after a few tries it read it and I was able to install it. But I still get the error message when I start the computer.
I read some of the previous post But I can't even figure out how to remove the dvd rom from the computer. I appriciate any help in this matter.

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  • Latest Post Latest Post by deadman573

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An "IDE #1 error" at POST usually means the BIOS failed to find a device on the secondary IDE channel. On many older Toshiba laptops that channel is the optical (DVD) drive, so the behaviour you described — the recovery DVD not being seen, then the drive sometimes reading discs — points to a flaky optical drive connection or a failing drive. was right to suggest reseating, and ’s note about a small release on the chassis is a useful hint for models that expose the drive without full disassembly.

Quick, safe troubleshooting (in order):

  1. Check BIOS/Setup first (watch the boot screen for the key — many Toshibas use F2/F12/Esc). Note whether the hard disk and optical drive appear in the device list.
  2. Power down, remove AC and battery, hold the power button 10–15 seconds to discharge. This prevents damage while you work.
  3. Locate the ODD retention screw or release tab on the bottom/side (some Toshibas have a small sliding latch or single screw). If present, remove it and slide the drive out. If not obvious, consult the service manual for that exact model.
  4. Reseat the drive firmly and reboot to check the error. If the machine boots clean with the drive removed, the optical drive is almost certainly the culprit.
  5. If available, test with a known-good external USB DVD or swap the laptop drive into another machine (or use a USB-IDE/SATA adapter) to confirm failure.

If reseating or replacement of the optical drive doesn’t clear the error, check the hard drive: run manufacturer diagnostics (SeaTools, etc.) from a bootable USB and confirm the HDD is detected. Only consider a BIOS update from Toshiba’s support site for your exact model as a later step — flashing a wrong BIOS can brick the laptop. For older laptops a cheap replacement ODD or a 2nd-drive caddy (replace the ODD with a second HDD/SSD) is often the most practical fix. Knowing the exact Toshiba model (the label on the bottom) makes it easy to find the service manual and the correct replacement parts.

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Member Avatar for dcc

I'm not sure what your problem is here, is the DVD-ROM not working? And are you trying to physically remove it?

It would help if you could give the exact error message.

Member Avatar for moeby1

The exact error message at boot up is IDE#1error.

Member Avatar for dcc

Try reseating the drive.

Member Avatar for moeby1

I'm not sure how to take the drive out, it looks like I have to take the whole thing apart , is there a trick to this?

Member Avatar for deadman573

I'm not sure how to take the drive out, it looks like I have to take the whole thing apart , is there a trick to this?

Don't know if you still care but there's button on the back of the laptop slide it up and pull your drive out. VERY SIMPLE, Did you ever solve your IDE #1 ERROR? I'm having the same problem and need help.

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