Member Avatar for maple_leafs13

I have had my hp pavillion 7955 desktop for five years and a few days ago the computer froze up and wouldnt shut down even by holding the power button so i unplugged it (bad idea) as soon as it turned off i tried turning it on and nothing happend not even the power light went on. the green light in the back is on.
what do i do and are all my photos and files gone??????
help ?!?!?!?!?!?!?!

  • 2 Contributors
  • 3 Replies
  • 100 Views
  • 1 Day Discussion Span
  • Latest Post Latest Post by Suspishio

Dani AI

Generated

Good call on getting a pro involved, . A few facts and clear things to ask the technician will save time and protect your photos.

What the tech should check first

  • Confirm the rear green lamp is the standby indicator and that the case front LEDs/power button are getting a signal.
  • Isolate the machine to a minimal configuration (one stick of RAM, CPU, video if needed, no extras) to see if it will POST.
  • Visually inspect the motherboard for blown or bulging capacitors and for any burnt components.
  • Verify the case power switch and front-panel header before replacing major parts.
  • If the drive spins normally, copy or image it before doing repairs. If the drive clicks, buzzes, or does not spin, stop and treat it as a mechanical failure.

Data-preservation steps to insist on

  • Ask the tech to make a full disk image (bit-for-bit) of the hard drive before running repair tools or reinstalling the OS. Imaging preserves recoverable files and lets recovery continue from the copy.
  • If the drive needs to be connected to another machine to copy files, that is fine — just ask them not to let the shop run repair or format operations on the original disk first.
  • For noisy or non-spinning drives, a specialist recovery lab is the safe path; DIY attempts can make recovery harder.

Practical notes

  • A proper diagnostic should be done before parts are bought. Get a written estimate and ask what they will do to protect data.
  • Do not open the power supply yourself (dangerous). Leave mains work to the technician.

Thanks to for prompting hardware/data-salvage thinking; the priority here is diagnosing cleanly and preserving your files before any component swap.

Recommended Answers

All 3 Replies

Member Avatar for Suspishio

I suggest that you replace the PSU - a very simple task. Remember to get the same wattage or higher (I'd suggest a little higher).

At worst you can put your HDD into a USB enclosure and use the data in a new PC if the abobve doesn't work.

Member Avatar for maple_leafs13

im a newbie when it comes to hardware and i've never opened a computer up before so im gonna just going to pay someone to do it
thanks for ur hlp

Member Avatar for Suspishio

Good decision.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.