I've bought a Acer laptop and am trying to open the casing to install an extra RAM module.
I can't undo one screw (all the others are fine with the small jewellers screw drivers I've been using)
The screw head isn't looking too flash after a couple of attempts.
Acer support have said that because I damaged the screw the warranty doesn't apply!
I tried pointing out that maybe the fault was with their computer and if I can easily undo all the other screws it suggests that I'm not at fault but to no avail....
Any tips on how to get the darn screw out?
Computer is an Acer 4710Z with 512 RAM and running Vista (so in serious need of extra juice!)