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Member Avatar for Steph102

My Mom's computer is having problems due to a toolbar called Elfwgps. It keeps bringing up virus alerts and tries to send you to their website. How do I get this thing off? *EDIT* Also the pop up claims the worm.win32.netsky virus is on the computer.

Information Security windows-virus
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Member Avatar for piocho

Hi, I want to thank you all in advance for your help. I got a virus in my computer but I was able to back up all my files on an external hard drive. I tried system restore but the computer won't read it. I scanned it using a full …

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Member Avatar for Comodore

Hey guys, Thanks for all your help on my last issue with my own laptop. Now I am helping my friend with an old junker he has that has been running slowly and strangely. It has Norton 2004 and Adaware installed. Neither have been updated for over a year, but …

Member Avatar for Comodore
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Member Avatar for nisibia

Last week I installed the software Antiporn! While i was installing, i didn't get any installation process and i thougt there appeared some erro or sth and I throwed the installation file in the trash! Afterwards I noticed that it has cearly been installed but not in the c:\program~ directory …

Information Security windows-virus
Member Avatar for Comodore
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Member Avatar for Billy70

I started having alot of virus warnings from Avast - so many so that I reinstalled via ghost. Now windows explorer is extremely slow when transferring files. It runs the cpu up to 100 - I also have 3 mapped network drives, all to one other computer. I recently removed …

Member Avatar for Billy70
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Member Avatar for xdankxp

There is a icon that appeared on my taskbar that when I right click it takes me to a website that says I'm infected with spyware/virus. I know this isn't true. Here is the log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:46:44 PM, on 1/26/2008 Platform: Windows …

Member Avatar for MoralTerror
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Member Avatar for mosibeer

Hi, I'm a new user and have a problem with my laptop, please help. I can't access my contor panel and get the error you do not have permission to access this, please consult your system administrator. but i am the administrator. Please help my laptop details are OS Name …

Member Avatar for MoralTerror
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Member Avatar for xdankxp

Lately popups have been showing up saying I have viruses and that I need to buy their program. Also and unknown icon came onto my taskbar. It's a ? mark in a shield which is blue then changes to an X in a red shield. Here is the log from …

Member Avatar for crunchie
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Member Avatar for jkatash

Hello, would anyone be kind enough to help me tackle the ever-annoying Trojan Zlob-ad popping up every minute? I have completed several full system scans with Norton, a clean up and removed any viruses with Ad-Aware 2007. All programs say that they removed the viruses, only thing removed was a …

Information Security windows-virus
Member Avatar for crunchie
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Member Avatar for ownedswax

Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:52:17 PM, on 1/25/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:..WINDOWS..System32..smss.exe C:..WINDOWS..system32..winlogon.exe C:..WINDOWS..system32..services.exe C:..WINDOWS..system32..lsass.exe C:..WINDOWS..system32..svchost.exe C:..WINDOWS..System32..svchost.exe C:..Program Files..Common Files..iS3..Anti-Spyware..SZServer.exe C:..WINDOWS..Explorer.EXE C:..WINDOWS..system32..spoolsv.exe C:..Program Files..Digital Media Reader..shwiconem.exe C:..WINDOWS..system32..spool..drivers..w32x86..3..hpztsb09.e xe C:..Program Files..Common Files..Real..Update_OB..realsched.exe …

Member Avatar for overwhelmed
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Member Avatar for millerd435

My computer keeps popping up saying that I have a virus and now I can't open programs. I had to start in safe mode to run HiJackThis (I hope that is ok for finding things to fix) I'm so desperate for help you guys. I'm in college and I cant …

Member Avatar for overwhelmed
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Member Avatar for taylorjt4

I posted a few weeks ago and didnt get any response. Whenever I do a search through internet explorer I get redirected to different sites. It seems to be the adware.newdotnet virus but I cant seem to get rid of it. Here is my HJT log and Combofix log: Logfile …

Member Avatar for crunchie
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Member Avatar for BruceArmy

I know I have adware on my system just trying to remove some of this nasty stuff. It has been a while since I scan so it probably looks pretty nasty. Logfile of HijackThis v1.99.1 Scan saved at 8:52:02 PM, on 11/28/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet …

Member Avatar for overwhelmed
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Member Avatar for John Watkins

Hi... Thanks for being there. I'm got problems when trying to access files containing downloaded movies, I get a message that says that ends up closing the file and sending me back to my desk top. The information that shows up with the message indicates that explorer.exe is involved. This …

Member Avatar for overwhelmed
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Member Avatar for SillyBilly

Could someone look at this log for me and tell me if my machine is o.k.??? Sure looks like alot of stuff, seeing how I have every thing disabled in this profile. I set up a profile for just gaming, bare bones, for speed, and i just don't see a …

Member Avatar for crunchie
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Member Avatar for Hoktar

I am having an issue with IE opening by itsefl and also something that pops up that says Update.exe. I have 3 gigs of ram and plenty of HDD space and it has been defragged. Here is a Hijack this log from the newest one: Logfile of Trend Micro HijackThis …

Member Avatar for overwhelmed
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Member Avatar for TerryH

Hi, i think i have something nasty on my computer. I've noticed recently that the fan seems to come on for longer periods and makes more noise than it ever did before. When i visit certain pages, after a while the page freezes - saying "not responding" - then the …

Information Security windows-virus
Member Avatar for overwhelmed
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Member Avatar for Distara

with ne program accept world of warcraft all other apps stop responding an internet pages never load :'( . have tried resetting IE = no change ran in safe mode an can run virus scan (cant in reg mode) cant run defrag but can diskcleanup im running vista home premium …

Information Security windows-virus
Member Avatar for ratethiswgwag
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Member Avatar for WolvesLower

Hi - I am a newbie Search Engine results take me to random portals/ebay. Looks like the other problems in this area. Can you help? here is HJT logfile: Logfile of HijackThis v1.99.1 Scan saved at 10:33:32 AM, on 1/21/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 …

Member Avatar for WolvesLower
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Member Avatar for Araldia

I am trying to fix a computer belonging to someone who has suffered brain injury. This unfortunately means that he is prone to clicking on the popups that have been coming up in firefox (your computer is infected etc). The internet is a lifeline for him, and I am concerned …

Member Avatar for Araldia
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Member Avatar for diamond17

My explorer.exe has been acting up for a few days and i have tried running anti-virus and spyware scanners to no avail.. so i was hoping maybe someone here would know what to do..because im out of ideas here is my hijackthis log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Logfile of Trend Micro HijackThis v2.0.2 …

Member Avatar for diamond17
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Member Avatar for sarlota123
Member Avatar for sarlota123
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Member Avatar for azriel

Ran a few scans and frequently had lots of minor issues so I decided to run a HIjack this and this is what it came up with, I was most concerned w/ the O10-O13. Is it ok to just delete them? Thx guys Go G-Men! -Az Logfile of HijackThis v1.99.1 …

Member Avatar for crunchie
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Member Avatar for Joe Marshall

I frequently run XoftSpy SE to check for spyware, and it often finds bs.serving-sys.com and related cookies. I have now discovered how to block such sites within Mozilla Firefox. First you need to click "Tools", then "Options", then select "Privacy". Assuming that you still want to allow [I]some[/I] cookies, tick …

Information Security session windows-virus
Member Avatar for Joe Marshall
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Member Avatar for stephaniie

oh wow i see this is going around i have the exact same problem here is my logfile if theres anything you can help me with it would be GREATLY appreciated :) Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:58:36 AM, on 1/19/2008 Platform: Windows XP SP2 (WinNT …

Member Avatar for crunchie
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Member Avatar for jewelbrite

I have been up all of Christmas Eve crying and trying to fix my computer. ANd it looks like my Christmas Day is going to be pretty miserable. Now my PC is stuck in an endless loop. And I am crying my eyes out because I have so much stuff …

Member Avatar for lindany
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Member Avatar for ace007

every time i try to open a page or a windows this message pops out "your computer has been infected by unknown trojan. some critical files may be lost......" i got symantec antivirus but when i scan it it dont show no virus. help me!!!! here is my hijack this …

Member Avatar for gerbil
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Member Avatar for sarlota123

so i have now 2 antivirus programs running now i konw i have to choose one because it made my computer turtle slow,please help me to do this,because of all good things that i hear about them its hard to deside wich is better:?: .i have avg7,5,and+avg anti-spyware,and avast...so wich …

Information Security windows-virus
Member Avatar for crunchie
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Member Avatar for Trinexus

Security Alert: Spyware found Your computer is infected with last version of PSW.x-Vir trojan. PSW trojans steal your private information such as: password, IP-address, credit card information, registration details, documents, etc. Click this baloon to remove PSW.x-Vir spyware This pop-up has appeared more then 3,000 times. When i click the …

Information Security windows-virus
Member Avatar for crunchie
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Member Avatar for Hawk92

Having trouble with Party POker and onli casino popups about every 2 minutes. Any help would be appreciated Here is the hijackthis log Logfile of HijackThis v1.99.1 Scan saved at 9:10:59 PM, on 1/7/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe …

Member Avatar for crunchie
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Member Avatar for HuevoPicante

Explanation first. Ok so I have this problem my computer runs uber slow and when I check my proccesses I have tracert.exe running a lot. Also Getting a ton of pop ups, but'm pretty sure those are just extraneous problems because whenever I delete spyware using spyware doctor tey go …

Member Avatar for crunchie
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Member Avatar for yaduks

Hi, i'm having problems running a .exe file downloaded thru IE (a poker program to be exact). The error message i get is [program].exe is not a valid Win32 application. I've asked the poker support people for some help but they're as much use as a chocolate teapot.... Can anyone …

Information Security windows-virus
Member Avatar for crunchie
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Member Avatar for xAqua

Hi, I have been experiencing problems with search engines such as Google and Yahoo. I get redirected when I click on a result, but not 100% of the time. An example of one of the sites I end up to is [url]http://www.huntburg.com/[/url]. I would like to know how to get …

Information Security adobe apple windows-server windows-virus
Member Avatar for crunchie
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Member Avatar for avanwinkle

I have an error stating - RUNDLL "Error Loading C:\WINDOWS\system32\lugrgmak.dll The specified module could not be found" - every time I get to my desktop...help!!

Information Security windows-virus
Member Avatar for crunchie
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Member Avatar for petter369

I have had my laptop for about 2 years now and it has slowed down to a crawl. I defragmented my C drive and ran various spyware programs within the last month. I need some ways to speed up my computer to return it to tip-top condition.

Information Security laptop windows-virus
Member Avatar for forumdude123
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Member Avatar for rfc9

My AV software has been stopping emails from a virus that is trying to mm on my proxy, but how do i get rid of the virus. I have read previous threads and followed the steps of running the three programs of cwshredder, aboutbuster, and hsremove. The next thing i …

Member Avatar for crunchie
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Member Avatar for soarom

Help please! since updated XP, my computer is a spyware magnet. i wish to make a thorough houseclean, but this is impossible since i cannot change the settings to view hidden files. The thing is, Folder Options won't show on the Control Panel, and the option is not available on …

Information Security google windows-virus
Member Avatar for ThriceRed
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Member Avatar for maiyenero

Please I need assistance. After I cleansed my computer with AVG antivirus software and deleted the infected files,I keep on receiving 'Program not found' message if I want to open the drives from 'My Computer' folder. Detail of the message is 'Windows cannot find RavMon.exe. This program is needed for …

Information Security windows-virus
Member Avatar for jbennet
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Member Avatar for Ksheahan

I believe it is a virus, but when I click on a few icons on my desktop, as well from the start menu, They do not lead to anything. A few of the programs include ITunes, Word, and many others. I have tried SDfix but the Runthis.bat will not work …

Information Security windows-virus
Member Avatar for gerbil
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Member Avatar for sampada_me

hi, can anybody please help me removing this nasty virus, "hacktool.rootkit". everytime i open local drives in my computer, they get open in a different window and norton antivirus pops up giving details of the above mentioned virus. everytime with a different location specifying that it has been deleted. no …

Information Security windows-virus
Member Avatar for gerbil
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Member Avatar for gthotmail

Hi guys, Somehow my PC seems to be infected with this W32.Mumawow.F!inf. My Norton IS stopped and removed it but it always creeps back. Have you guys heard about this? Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:20:56 PM, on 1/10/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: …

Information Security adobe apple flash pdf storage video windows-virus
Member Avatar for Michael York
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Member Avatar for Rezert

Logfile of Trend Micro HijackThis v2.0.0 (BETA) Scan saved at 7:09:13 PM, on 1/10/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program …

Member Avatar for gerbil
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Member Avatar for Lora316K

I just want to make sure I got rid of all the spy-ware. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:30:25 PM, on 1/11/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe …

Member Avatar for crunchie
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Member Avatar for betsybailey

Hello..I'm having a problem with a pop up..I keep getting a flashing question mark at the bottom of my screen and then a SECURITY ALERT:SPYWARE FOUND message pops up over and over again telling me that I have been infected with a trojan virus and all sorts of things..I can't …

Member Avatar for Serunson
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Member Avatar for annamarie

Hi Everyone: Thank you for your help. After all the cleaning, I'm still having problems. Today I had to Alt+ctrl+del 6 times twice to be able to get on. The machine was giving the same message of operating system not found. I'm just wondering when this happens will putting into …

Member Avatar for crunchie
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Member Avatar for rabbott

My computer is slow to start up, gives one error consistenly at startup: 'Invalid entry point BUF_mem_grow_clean could not be located. libeay32.dll' Once the computer is up and running, Trend Antivirus shows a balloon popup in system tray that says it is scanning outgoing mail. My tcpip.sys file was corrupt …

Information Security adobe apple pdf virus-malware windows-virus
Member Avatar for crunchie
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Member Avatar for moncdawg

This is so extremly frustrating. I have a pc on our network that will load Yahoo or msn. Then when you type in a url it is redirected to google with the url listed in one of the searches that come up. Then you click on the link for the …

Information Security google windows-virus
Member Avatar for crunchie
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Member Avatar for Ree

Hello, My computer had been extreamly slow lately, It seems to be gettign worse and worse, I did many virus scans, and used regcure and all that, nothign seems to be working, then one day it said I was runnign low on virtual memory, so I went through a step …

Member Avatar for Ree
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Member Avatar for Garet-Jax

Hi Everyone I seem to have acquired an infection which: - Has stopped me accessing Control Panel, I cant even find it. - Keeps popping up windows all the time. - When I boot the PC it says I have c:/windows/system/shell.exe missing...can I replace this? Trend Micro Housecall said I …

Member Avatar for crunchie
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Member Avatar for dee79

Hi Everyone! I hope you can help me. The other day I booted up my comp, went into Explorer and BAM tons of help pop ups and errors. I have no idea why it's doing this. I haven't installed anything new in awhile (other than Sims but that's a game …

Member Avatar for Rezert
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The End.