MSN error Report - HijackThis Logfile

[carminae7]

[Moderator's note: reference this related thread]

Here are the contents of the logfile:

Logfile of HijackThis v1.99.1
Scan saved at 1:31:47 PM, on 6/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4ss.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4gui.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\msiexec.exe
C:\Spyware Tools\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iprimus.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Mario Forever Toolbar Helper - {8036D4D7-AAD3-4793-AB49-329E437155A8} - C:\Program Files\Mario Forever Toolbar\v2.0.0.4\Mario_Forever_Toolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Mario Forever Toolbar - {463DF6D5-BEC1-4d67-B217-59DB692DFC53} - C:\Program Files\Mario Forever Toolbar\v2.0.0.4\Mario_Forever_Toolbar.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [csrss] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: csrss.lnk = ?
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://callean.spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1123856411156
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - http://www.disney.go.com/games/downloads/gamemanager/DIGGameManager.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4ss.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

Error Message (added by DMR):

[IMG]http://i50.photobucket.com/albums/f346/carminae/error.gif[/IMG]

BTW thank you very much for all your replys and information... It is greatly appreciated. :)

[DMR]

Hi carminae7,

Thanks for starting your own thread on this and submitting the HJT log; the log does show a couple of signs of the "Chod" MSN worm.

The worm uses random file and folder names, so I'd like to see if we can find out exactly where it lives before we start the removal process. Please do the following:

1:
* Click on your "Start" button and navigate to the Programs->Startup->csrss file.
* Right-click on the csrss.lnk file and then click the Properties option in the resulting drop-down menu.
* In the Properties window that opens, click on the "Shortcut" tab.
* Give us the full and exact path listed in the "Target:" box.

2:
* Double-click on your My Computer icon to open Windows Explorer. In the Folder Options->View settings under Explorer's Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files" and "Hide extentions for known file types".
* Click on the "Search" button.
* In the "All or part of the file name" box, type csrss
* In the "Look in" drop-down menu, select your "C:" drive.
* Click on "More Advanced Options.
* In the "Type of file" menu, select "All files and folders".
* Put checkmarks in the Search System, Hidden, and Subfolders options.
* Click the Search button; wait for the search to finish.
* Post the full names of the files found, including the path to those files. For example:
C:\Windows\System32\csrss.exe

[carminae7]

I couldn't find anything in the target file of the startup csrss file...

[IMG]http://i50.photobucket.com/albums/f346/carminae/c_prob.gif[/IMG]

this is what the search came up with, though i found it a mystery when is says 3 files were found and 9 came up on the search :

[IMG]http://i50.photobucket.com/albums/f346/carminae/found.gif[/IMG]

[DMR]

* 3 actual files; the others are local shortcuts and web shortcuts.

* I really need to log off and get some sleep right now. Please do the following, and I'll come back to this tomorrow:

1. Delete the C:\Documents and Settings\Administrator\Start Menu\Programs\Startup\csrss file

2. Run HijackThis again, put a check in the boxes to the left of the following entries, and then click the "Fix checked" button:
O4 - HKLM\..\Run: [csrss] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - Startup: csrss.lnk = ?

3. Empty your Recycle Bin and reboot.

4. Run HijackThis again and post the new log.

-

[carminae7]

okay sorry it was my mistake again lol :$
yeah here are the results:

[IMG]http://i50.photobucket.com/albums/f346/carminae/found2.gif[/IMG]

i thinku might have to scroll around in the ^above^ frame

[carminae7]

okay i fixed the csrss file but the other one with the stratup i couldnt find in the hijackthis program. though i still did ur steps... i came up with this log file:

Logfile of HijackThis v1.99.1
Scan saved at 5:58:10 PM, on 6/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4ss.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Spyware Tools\after restart\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iprimus.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Mario Forever Toolbar Helper - {8036D4D7-AAD3-4793-AB49-329E437155A8} - C:\Program Files\Mario Forever Toolbar\v2.0.0.4\Mario_Forever_Toolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Mario Forever Toolbar - {463DF6D5-BEC1-4d67-B217-59DB692DFC53} - C:\Program Files\Mario Forever Toolbar\v2.0.0.4\Mario_Forever_Toolbar.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://callean.spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1123856411156
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - http://www.disney.go.com/games/downloads/gamemanager/DIGGameManager.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4ss.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

[DMR]

the stratup i couldnt find in the hijackthis program.

That's OK- if you deleted the "csrss" shortcut file in your Start menu before you ran HijackThis, HJT won't list the
"O4 - Startup: csrss.lnk = ?", because you had already deleted it.

1. Your HijackThis logs aren't showing as many signs of the infection as I would expect, although that could be due to the fact that the infection tries to hide itself by making modifications to your Registry.
Let's see if a few of the antivirus/antispyware programs can turn up the hidden pieces:

* Visit at least two of the following sites for an online virus scan (if the scanners find any malicious items, note their names and include that information in your next post):

BitDefender Free Online Virus Scan
http://www.bitdefender.com/scan/licence.php
Make sure you tick AutoClean under Scan Options.

Panda ActiveScan
http://www.pandasoftware.com/active...n_principal.htm
Make sure you tick Disinfect automatically under Scan Options.

Housecall at TrendMicro
http://housecall60.trendmicro.com/e...orp.asp?id=scan
Make sure you tick Auto Clean.

eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Also run this online trojan scanner: TrojanScan
* Visit at least two of the following sites for an online virus scan:

BitDefender Free Online Virus Scan
http://www.bitdefender.com/scan/licence.php
Make sure you tick AutoClean under Scan Options.

Panda ActiveScan
http://www.pandasoftware.com/active...n_principal.htm
Make sure you tick Disinfect automatically under Scan Options.

Housecall at TrendMicro
http://housecall60.trendmicro.com/e...orp.asp?id=scan
Make sure you tick Auto Clean.

eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Also run this online trojan scanner: TrojanScan

* Your HJT log indicates that you have Avast! antivirus installed. Open Avast! and use its online update feature to install the most current updates for the program. Don't run a scan yet; just close the program once it has updated itself.

* Download the following two utilities:
CCleaner - www.ccleaner.com
ewido Anti-malware - http://www.ewido.net/en/download/

Install and configure CCleaner:

1. Close all programs so that you are at your desktop.
2. Double-click on the "My Computer" icon.
3. Select the "Tools" menu and click "Folder Options".
4. After the new window appears select the "View" tab.
5. Place a checkmark in the checkbox labeled "Display the contents of system folders".
6. Under the "Hidden files and folders" section select the radio button labeled "Show hidden files and folders".
7. Remove the checkmark from the checkbox labeled "Hide file extensions for known file types".
8. Remove the checkmark from the checkbox labeled "Hide protected operating system files".
9. Press the "Apply" button and then the "OK" button. Your computer is now configured to show all hidden files.

Install CCleaner. Open it, and choose the 'Options' tab. Inside, hit the 'Custom' tab, and add the following folders (Note: Not all of these files are on every computer. If one of these isn't present, skip it):

C:\Windows\Temp
C:\Temp
C:\Documents and Settings\<Every user listed>\Local Settings\Temp
C:\Documents and Settings\<Every user listed>\Local Settings\Temporary Internet Files\Content.IE5
C:\Documents and Settings\<Every user listed>\Local Settings\History
C:\Documents and Settings\<Every user listed>\Cookies
C:\Windows\Prefetch

After doing this, move back to the 'Cleaner' tab, and inside this, be sure your open to the 'Windows' tab. Inside, check the box labeled 'Custom Files and Folders'. Close CCleaner after that.

Install and configure ewido:

• Close all other Applications Select language click Ok
• Click I Agree
• Click next
• Click Install
• Click Finish
• Wait Ewido will open main screen automatically.
• Wait again a few minutes and Ewido Should Auto update itself. If it doesn't click update at top of screen. (It is very important to get the updates)
• Don't run a scan with ewido yet; just close the program when the updating has finished.

* * Reboot into Safe Mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up).

* Run CCleaner. It may take a while for the program to perform its cleaning, so be patient. Close the program when it has finished.

* Run your antivirus program; have it clean all malicious items it finds.

* Open Ewido

• Click on scanner top of Ewido sceen
• Click on Settings
• Under How to Act click on Recommended Action choose Quarantine
• Under How to scan all boxes should be selected
• Under Possibly unwanted software all boxes should be selected
• On right side under Reports: click on Automatically generate report after every scan.
• Under What to scan select scan every file
• Click On scan Tab
• Click on Complete system scan
• Let the program scan the machine It can take awhile give it time.
• When scan has finished At bottom of screen click Apply all Actions
• Click Save report
• Click Save Report as (Save as window's screen should pop up.)
• Click desktop
• Click Save
• Exit ewido

* Empty your Recycle Bin, reboot normally, run HijackThis again, and post the new log. Also post the log that ewido generated, as well as any information given by the online scanners.

[carminae7]

I had a little trouble with the steps you listed... I don't have Avast installed, i used to but i thought i already uninstalled it :S
* Housecall at TrendMicro came up with no viruses
* BitDefender came up with one virus called Backdoor.Win32.Virkel.a in C drive's System Volume Restore. The webpage closed itself for some reason so i don't think it completed everything
*Results from eTrust :
[IMG]http://i50.photobucket.com/albums/f346/carminae/results_etrust_antivirus.gif[/IMG]

The TrojanScan link would not work for some reason it came up with this error:
[IMG]http://i50.photobucket.com/albums/f346/carminae/error_trojanscan.gif[/IMG]

When I scanned in safe mode with ad-aware and windows defender (beta 2) no malicious traces were found
here is the report from ewido anti-spyware:
---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------
+ Created at: 8:15:57 PM 6/29/2006
+ Scan result:

C:\Downloads\Games\simGangsterSetup-dm.exe -> Adware.Trymedia : Cleaned with backup (quarantined).
D:\System Volume Information\_restore{D87C7458-E95A-4EDA-9EC8-7A50B3CDFF88}\RP119\A0015052.exe -> Adware.Trymedia : Cleaned with backup (quarantined).

::Report end

and finally.... this is the new hijack this log...
Logfile of HijackThis v1.99.1
Scan saved at 8:21:17 PM, on 6/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4ss.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\sistray.exe
C:\Spyware Tools\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iprimus.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Mario Forever Toolbar Helper - {8036D4D7-AAD3-4793-AB49-329E437155A8} - C:\Program Files\Mario Forever Toolbar\v2.0.0.4\Mario_Forever_Toolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Mario Forever Toolbar - {463DF6D5-BEC1-4d67-B217-59DB692DFC53} - C:\Program Files\Mario Forever Toolbar\v2.0.0.4\Mario_Forever_Toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://callean.spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1123856411156
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - http://www.disney.go.com/games/downloads/gamemanager/DIGGameManager.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4ss.exe
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

[DMR]

1. Open your Add/Remove Programs control panel and look for an Avast! entry. If you find Avast! listed there, hilight it, click the Change/Remove button, and uninstall the program. Once done, close the A/R P control panel and:

* Run HijackThis again, put a check in the box to the left of the following entry, and then click the "Fix checked" button:
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

* Close HijackThis and then double-click on your My Computer icon. Navigate to C:\Program Files, and delete the "Alwil Software" folder if it still exists.

2. There may be other infected files hiding in your System Volume Restore folders. Please do the following to delete the contents of those folders:

Disable System Restore

1. Log in as a user with Administrator privileges.

2. Right-click on the My Computer icon on your desktop and choose the "Properties" option.

3. In the System Properties window, click on the System Restore tab and then put a check in the box next to the "Turn off System Restore" option and hit the "OK" button.

4. Click "Yes" in the resulting confirmation box. You may experience a slight delay as your change is applied; the Properties window will close automatically when the operation is complete.

Reactivate System Restore

In the System Restore tab, uncheck the box next to the "Turn off System Restore" option, and hit the "OK" button. There will be a slight delay as Restore reactivates; the Properties window will automatically close when the operation is complete.

[carminae7]

I couldnt find avast! in the add / remove programs list... though i deleted the hijackthis part and then deleted the program folder...

ive done the system restore stuff too but when i signed into the new windows live messenger (updated one) it still came up with an error but some of its numbers were different to my original problem..

[IMG]http://i50.photobucket.com/albums/f346/carminae/prob_1_7_06.gif[/IMG]

BTW i have also installed spybot search and destroy which found a few things that i have fixed now

would u need a copy of a new hijackthis log?

[DMR]

While it's true that you did have in infection, you are also experiencing a known bug with IE7 components (ieframe.dll, specifically) which is not related to malicious infections. You need to uninstall IE7, as it is known to cause exactly the error with Messaenger that you are reporting.

Remember that IE7 and new Live Messenger are beta releases; they are not stable, and should be avoided until the official public release versions are made available.
Translation: You use beta software at your own risk!

-

[carminae7]

okay i understand.... should i uninstall IE7 then? btw i believe the new windows live messenger i downloaded was not a beta version... though the original problem of this thread was a beta version.

and i would just like to say that u have been extremely helpful and i really do appreciate all your efforts in helping me = )

[DMR]

The ieframe.dll file is a component of IE7, so yes- it's IE7 that you would need to install. Note that I've read threads where people had to uninstall/reinstall Messenger as well (after uninstalling IE7) to totally resolve the problem.

[carminae7]

^ okay i will try that then... thanks

[carminae7]

Yes.... it worked!! :D thank u very much

[DMR]

You're welcome; glad we could help you get it straightened out. :)