Member Avatar for Member #1100730

I am using Ubuntu 12.10 with my Windows as each have a seperate partition and i am wondering about this...drivers are missing and when i try to get on line say that it can't get on line and i wonder if Usb 3.0 can have a way to let ubuntu can install and work on it...or will have to get drivers on Cd as i am talking through laptop and install it on ubuntu to fix this issue and will have no net on it or what i do to update it as ubuntu 12.10 is smooth but can't have audio to play on and wish any can help, thanks all.

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Dani AI

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Short expert summary and practical next steps.

As suggested, identifying the exact hardware IDs is the first, necessary diagnostic step; as noted, a full reinstall is usually unnecessary. The most likely cause for a USB‑3.0 Ethernet dongle being “ignored” on Ubuntu 12.10 is a missing kernel driver/firmware (12.10 shipped with an older 3.5 kernel and is now end‑of‑life). (wiki.ubuntu.com)

Useful diagnostics to capture from the Ubuntu install (these will show the network hardware, kernel messages and loaded drivers):

sudo lshw -C network
dmesg | tail -n 200
lsmod | egrep 'ax88179|r8152|usbnet|cdc_ncm|cdc_ether|xhci_hcd'
ip addr show

How to interpret those results: look for a vendor:product pair (example form 0b95:1790) or a kernel module name (ax88179_178a, r8152, etc.). Many USB3→Gigabit adapters use ASIX or Realtek chips; the ASIX AX88179 driver landed in later kernels (so it’s often missing on 3.5), and Realtek RTL8152/8153 support also stabilised in newer kernels. (cateee.net)

Two practical paths forward:

  • Long term (recommended): upgrade the machine to a still‑supported Ubuntu release (current LTS choices include Ubuntu 24.04 LTS), which brings newer kernels, drivers and firmware in the distro packages. Running an EOL release makes driver installs and security updates fragile. ()
  • Short term (if upgrade is not possible): install a vendor/DKMS driver or a packaged backport for the specific chipset (there are Launchpad DKMS packs for AX88179 and vendor/third‑party r8152 repos). This can get the adapter working on old kernels but is more work and may break during kernel updates. (launchpad.net)

A separate audio problem is common on older installs; once hardware IDs are known, check ALSA/Pulse settings (alsamixer, pavucontrol) and consider kernel/firmware updates. Posting the lspci/lsusb outputs and the three command outputs above will make it straightforward for helpers to point to the exact driver and a short install recipe.

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Member Avatar for rubberman

Are you using WiFi, or wired Ethernet? If WiFi, then you probably need to install the proprietary driver and firmware for your WiFi hardware. Run "lspci" and "lsusb" and post the output here. Then I can help you get the proper drivers and firmware installed.

FWIW, this is not an uncommon problem with Ubuntu or other Linux systems that do not install proprietary drivers/firmware by default.

Member Avatar for Member #1100730

Oh! Nope as i use it on my PC and don't have WiFi at and what do you mean by installing the Ubuntu but not in good way...do i have to reinstall it or what?.

Member Avatar for JasonHippy

No, you don't need to reinstall the whole OS. You might just need to download some drivers.

Rubberman was merely stating that there might be some pieces of hardware on your machine which require proprietary drivers and that proprietary drivers might not be installed when the Ubuntu operating system is first installed.

To troubleshoot this problem, open a terminal in Ubuntu and run the two commands specified by rubberman (lspci and lsusb) and repost their output.

The lspci command will list details of hardware connected to your pci bus. The lsusb command will list details of USB devices connected to your computer. This will give an idea of what hardware devices you have.

Also lspci -v will show more detailed information about the hardware, including the name of the Linux kernel module/driver which handles that piece of hardware (if any). That might help to track down any driver problems.

Once we can see what hardware you are using, someone here will be able to direct you to the correct drivers, if any are required.

Also, you mentioned network problems. What output do you get from the command ifconfig? That will show the networking status of your PC in Ubuntu and will show which, if any of your network interfaces are configured and running.

commented: Good reply Jason. +12
Member Avatar for Member #1100730

Thanks as i will try this and wish will se what i am missing and also i use usb 3.0 network device which ubuntu keep ignoring the setup of it whenever i try to install and make me feel like i should keep beat my head to a wall for that :P.

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