When Windows XP tries to load, I get the following message: "We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this." My options are:
Start in safe mode.
Safe mode with networking.
Safe mode with command prompt.
Last known good configuration setting (most recent setting that worked).
Start Windows normally.
Note: I can start windows in safe mode, but I don’t know what to look for or how to troubleshoot the problem. I did a scan for viruses and spy ware using McAfee and Ad Aware. McAfee didn’t find any viruses, but Ad Aware found some cookies and other files, I removed them, and didn’t make a difference, I still get same message. I also did a disk cleanup and defragmenter my hard drive and still no difference.
If I select Start Windows Normally, it tries to load windows again, and it ends up at same place, it just goes in cycles. I tried to restore to a couple save points and it does not make a difference. Please advice!
Thanks in advance,